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Customer reviews

Rating 4.8 out of 5 stars with 6668 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,668 reviews
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the warranty because you never know. My keyboard just stopped working and I loved that keyboard but they did not have that same board so I purchased a cheaper on. I wasn't happy about it but lease I got a new replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to buy electronic devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad agents were always so friendly, I never had any problem with geeksquad service in any Best Buy store (I went to 4-5 different stores and had service). And because of how smoothly services are, I always recommend my friends to purchase electronic devices from Best Buy and then purchase geeksquad plan rather than anywhere else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced for the protection it provides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra warranty. Products will eventually wear down and you will need protection past the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security for your Computer Gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on every bestbuy purchase! A must have , saves you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP is AMAZING.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the GS plans on everything i can, when i can becsuse i know ill be covered. If it cant be fixed, itll be replaced. Its such a nice feeling to know that youre protected no matter what!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for you and for me to use this in case of any faulty damages or unrelated things that can cause damage to your equipment for you to return and get your moneys worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Of The Best Insurence Options Available!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop in for a diagnostic check up and update that we were having trouble doing ourselves. Also the track pad and volume was acting funky. They fixed it in a day or so and haven’t had any problems with it since then! They were really friendly and made sure to explain what was the problem and the steps they took to solve it. I always get the plan for these reasons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful to have the option for tech support. I usually purchase the 2-year replacement option in case any of my devices break after 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just dont forget to check in on your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it for those times you go OOPS, did that several times this year for the most part Best Buy and Geek Squad were helpful in a fast and effiecient manner. Only problem I had was when I crashed my drone and it took them two weeks to tell me they were just going to give me my money back, usually they do it there and then not sure what that was about but other than that yea I guess just dont forget to check in on status of items just to be safe so they dont lose you in the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value, even better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow instant replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great because they provide expert technical support, reliable repairs, and personalized assistance for a wide range of electronic devices. Their skilled technicians offer convenient in-home or in-store services, ensuring customers receive efficient solutions and peace of mind in dealing with their technology-related challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite keyboard, bar none. I bought this one as a spare they seems to attract Mt Dew. ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is. G. O. Od

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great boo questions asked returns. Even without the box

    I would recommend this to a friend