Customer Ratings & Reviews

Got the hekp I needed no problem. Theyre always very friendly.

I have told this to everyone I get to know and will continue to, BESTBUY HAS THE BEST REPLACEMENT POLICY OUT THERE. FULL STOP. If you have ANYTHING you think you would want to get replaced in 2 years and it has problems, then you can just return it and get a new one! This plan can be very cheap and great for things like gaming console controllers, which I often find myself replacing every 6 month. I just take it in, get a new controller and then pay 1 quarter of the price of a new controller, and just get a new plan on top of that and repeat. Worth every penny!

Jesse and Dom set up my 3-camera Eufy security system plus 2 WiFi signal boosters. They were professional, personable, and thorough. I never felt as if they were in a rush to get on to the next job; they are patient and answered all my questions and offered practical advice on how to get the most out of my batteries and camera placement. Thanks so much; I'm confident in how to use my security system and feel safer already!

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

Good deal if you ask me since stuff can break randomly.

good guys, helped me pick out a good headset, thanks!

Amazing customer service John was really helpful with everything and the keyboard works great.

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

Performance: In terms of performance, the Basilisk V3 X HyperSpeed delivers exceptional results. The combination of its high-precision sensor, low-latency wireless connection, and customizable settings ensures a smooth and responsive gaming experience. Whether engaging in fast-paced shooters or strategic MMOs, the mouse feels precise and reliable in every scenario.

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

Definitely worth the extra cost! I previously bought Microsoft's Wireless Desktop 850 Mouse/Keyboard combo and both failed due to poor quality within 6 mos. of purchase. If I had paid for this warranty, Best Buy would have replaced at no extra cost. Unfortunately, I didn't purchase that warranty for the 850, so I had to buy a new mouse and keyboard. I now have new equipment, both Logitech, and I have them both protected with this warranty!

I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.

Small and compact. Nice lighting that stays on while in rest mode.

Perfect PERFECT PERFECT PERFECTION PERFECTION PERFECTION

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

I generally take very good care of my items, but having this as an option is great when other people don't really take care of my stuff.

I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.