Customer Ratings & Reviews

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Good for typing and gaming. Happy with this product

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

Geek Squad is worth the money and Best Buy delivers quality customer service!

This is great for if you believe you might need support from the Squad!

Got this for my G Pro Superlight & Superlight X. Worth it for the peace of mind on a premium mouse with a steep price tag. Used it twice because of scroll wheel malfunction and double clicking malfunction. Went in, got a brand new mouse no questions asked.

Great product, really easy connection and the ease of use it’s amazing.

My son loves to buy all of their products because they have a guarantee and that is very good for a teenager because you know that something can go wrong and well, they have a guarantee, can you go exchange them?

Replace broken mouse with no questions asked. Did a great job helping me find a replacement.

The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

Peace of mind just incase my device fails to have it replaced or repaired

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb

Great to have ensurance and quick replacement for expensive products.

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

Funtioncal no lollygagging straight the point, everything you could want!

Great product. Easy to clean and very reliable. Need to get another one for home use

Hardly ever have used a protection plan from Best Buy but when I have they stand by what they say. Hassle free replacement and even gives an option to repurchase another warranty. I buy these plans for everything I get from Best Buy.

The agents were quick to replace the faulty product and were eager/ happy to help!

Always a good choice to add this better safe than sorry