Customer Ratings & Reviews

They have installed screen protectors for my phone and alliwed me to exchange damaged items within warranty quickly. I appreciate that they are quick and helpful.

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

[Employee of bestbuy] worth it if you have 2 devices you want to listen to.

Worth it if the value is over 100$ protection is a must.

Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

I typically pass on the protection plans but when you’re buying things that take constant wear and tear it’s a must have. I also get it for my game controllers cause when something breaks I can just take it in and they just replace it no questions asked

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

Absolutely have to have this for all your electronics.

Geek squad protection is so good, keep your products protected and you can always go in store to get support and have them run you through options

They’re very experienced they know exactly what they’re doing and they’re good at helping people to get to navigate through what they need to to get it fixed

Love the geek squad warranty. If you use a mouse or headset daily they wear out usually in less then 24 months. If you have kids using any of your gear they will often break it in under 24 months. Have had to warranty replace hardware multiple times Just get the warranty on the new set.

Great product warranty for my headset got the 3 year warranty always get the warranty on electronics

I am not a pc gamer, but the few games i have played on pc are enjoyed mich more witht his keyboard. I like the yexture alonh with the click of the keys. The one thing i am having an issue with is thr LEDs. They work perfectly fine, and all the options through thr downloaded program work well except for the screen mirroring mode. This could be an issue with the program or with my laptop specifically, but other than that this is an amazing product

Best Buy employees are always so knowledgeable and helpful. This is why I keep coming back! They were able to help me every time I had an issue and always able get me exactly what I needed.

It’s very nice to have this insurance because accidents often happen with keyboards.

Purchased this because my son is avid gamer who's trying to start up his ow streaming channel. So I figured is best to have extra protection but I haven't had to use it yet

The agents were able to help me with my return, it was simple and easy. They did it quickly and they are super friendly!

Excellent keyboard and mouse. Nothing exceptional but good quality.

Excellent keyboard and mouse. Nothing exceptional but good quality.

Geek squad insurance is always reliable and trustworthy