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Customer reviews

Rating 4.8 out of 5 stars with 6678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,678 reviews
  • Rated 4 out of 5 stars

    They are always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a need to use them yet. But I heard good things about them. Hopping I don't need to use them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "Please sir, may I have another?"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never prone to insurance plans up until a few years ago, now I get them with all my major purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trouble shot my leaking water filter in my fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was prompt and complete. It was not Geek Squad however...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection any pc or electric. Not that expensive l

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product gives a little peace of mind and the service has been acceptable and it was worth the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just need the reciept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to just go inside any Best Buy with receipt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem and no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to be working as it should so my son says

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just love it how easy it is to deal with Geeksquad in person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have to use the warranty but I am glad I have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get the Geeks Squad plan because they won’t give you any hassles about fixing anything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection contract, they are always great to have in a emergency or product end of life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection contract, they are always great to have in a emergency or product end of life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t have to use this but it’s good to be reassured that I have coverage if something goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Sqwaaaa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got to use this yet but who doesn't want a geek squad replacement plan?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to work remote and does the job. Nothing fancy or totally ergonomic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just a warranty for me, mg item will get replaced if damaged when I bring it to the store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no questions asked warranty. Refund available if replacement is not available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be an effective and I think it’s part of the TotalTech program (I hope).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like that I had to repurchase the plan for the same device at a higher price point. I hope this isn't a trend Best Buy is going to start.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share your feedback with us. We appreciate your thoughts on the exchange process with our Geek Squad Protection. We will utilize it as best we can. If you have any further questions or concerns, please let us know.

  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad - can't go wrong to have a piece of mind, even if it's only 2 years.

    I would recommend this to a friend