Customer Ratings & Reviews

Had them for about two years but mic started not working turn them and and fast they gave me redund the only thing that sucks i got them for 149 amd they gave me only 99 cuz thats how much they were worth when i returned them

Always easy to exchange broken mouse. .

[Employee of bestbuy] Great value, and peace of mind. 2 years of protection, no questions asked.

Great service call as needed or you come to the store for repairs or just helping figure the item issuez

Appreciate that I am able to add Geek Squad service onto my purchases for a modest price - more than worth it for the peace of mind it brings knowing I can get assistance with issues, repairs, or replacement if necessary.

I purchased this for the peace of mine and it is indeed a great value for the price paid on the key board.

Highly recommend the warranty especially if you actively use the products every day. Gave me a sense of financially security knowing that if something goes wrong, that I can easily replace it and get another warranty without breaking the bank.

Love there customer service. Always happy to take care of you..

My keyboard started to lag and I was having issues with certain keys not working. This was for the Corsair K95 platnium. So glad I got the protection plan. I was able to have the keyboard replaced and I did not lose my initial investment. I highly recommend that you sign up for the annual protection plan as it covers all your Best But purchases.

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

Has always been a super reliable replacement policy

Not really sure why I need to review a protection plan… When I buy any electronic device I always purchase whatever is asked from warranty, protection plans, etc. I always think, do I want to pay full price if there is any issue with my device? or have it replaced or repaired at little to no cost. Trust me I rather save money then to have to pay full price again on certain electronic devices.

I did not like using the keyboard on my Apple MacBook Pro. I bought the external Logi MX Master 3 keyboard and mouse to use instead. I love it. It's so easy to use both products. The keyboard is extremely responsive to your touch. I'm a fast typist and this one is the best on the market for me and I've tried a few others. Don't waste your time. Buy this one, you'll be happy you did!

Great value. For certain equipment I always buy the extended warranty from Best Buy. Geek squad rocks!

My son says this keyboard works well, and had a mechanical failure. Geek Squad 2 year accidental replacement (via Total Tech) was a godsend, and peace of mind (didn't have to spend another $200 for a replacement keyboard. Totally worth it :)

I've always appreciated the work by the squad. They've saved me a few hundred bucks for problems I couldn't figure out myself. They inspired me to learn more about computers. When I was little I wanted to work at best buy just to be in the geek squad lol

I rarely buy any hardware without the service. If I have a laptop become a lap drop on the way to or from Court, if it flies off the top of my car, if it endures my sloppy coffee consumption over its keyboard . . . it's replaced automatically, my awkwardness notwithstanding. Good stuff. Ethically, I refrain from taking advantage but it's saved me a buncha cost at least half dozen times with laptops and other gear.

The Geek squad services was very nice and professional.

I always get the Geek Squad Warrenty. They are fast and hassle-free with all their promises! Plus IF an accident happens, which they do, you are covered!

Geek squad protection is great for ease of mind. Better to have it and not need it than to not have it and need it!