Customer Ratings & Reviews

It helps me decide to get warranty because of reviews. Make sure to have a warranty for your new product in case of unexpected problems.

My son recently purchased a keyboard, and I bought the warranty for it. A few months in the keyboard simply stopped working. We took it to Best Buy and they gave us store credit to get a new one. It was so easy and quick! Thank you for your help!

Great work mouse. Comfortable and side scroll is useful

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

The replacement policy is top notch at Best buy and leaves me worry free for anything I cover with the policy. NEVER have I had issues with returning faulty electronics! Love Best Buy!

I got this warranty for my new speakers that I got in case they end up breaking for whatever reason. The price is always affordable

Great set user friendly and great for any computer wether it’s a laptop or tower and can be used for gaming also such a great product

For the money, this is a great value just to have for peace of mind.

Love this service knowing my electronics are protected is great peace of mind

[Employee of bestbuy] Great service and products. No issue replacement..

For electronics, always always always always always get the warrantee

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

I really love my ssd card. Its fast and very efficient at loading up games on my ps5. The installation was so simple. The price was fairly marked and i have no complains. Will rate a 10 out of 10 would recommend to friends and family

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

Super simple, easy and fast, they never disappoint, the best.

I made a return and brought the wrong usb dongle back to bestbuy so my mouse was left useless. Same day delivery saved my butt and my weekend lol.

I can't stress enough how amazing the warranty is. I've replaced many products using this service and will continue using it for as long as they offer it. Great for high use items!

Wow this keyboard is great. Takes a little getting used to seeing as how I’ve always used a full sized keyboard. Key action is smooth and precise. Icue software is a bit wonky but what specialized software isn’t so I wont knock a star. Would buy again if I had to.

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.