Customer Ratings & Reviews

Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

Excellent Service Guarantee - As a small business rely upon efficient and timely technical support and f/u. Best Buy Geek Squad 2 Year Replacement Plan deserves an A++++ because they contribute to our office efficiency with their professional f/u with time saving decision making for products purchased through them.

We're awesome and quick.on my products I really like their service

Very much worth getting a warrenty to have a seemless return/exchange for a defective product if need be

While expensive, this gave me 20% off what Apple store would have charged for replacing broken screen. Because contract between Apple & Best Buy says customers can only check in an Apple repair with a Best Buy employee who is officially certified to REPAIR apple products, if that person isn’t working or in the store, customer is denied an appointment even to drop off the item for repair.

Great warrant if your mouse breaks ! Don’t even neeed to have the box to replace it, so that saves you time

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

The service was able to replace my damaged VR. People are friendly and helpful!

Works just fine, bought for my mother so if was a perfect value for her

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

Great especially for headphones. I purchased a Hyper X cloud II a few years ago and after 6 months they broke and got them replaced absolutely free no hassle. The next pair lasted a good while, but unfortunately broke while I was on vacation and when I got back home the warranty had expired just days before so I was a bit out of luck. I bought a new headset and obviously got the protection

Warranty’s are great to have, usually claims are very easy to make.

I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

Most of the time I don't purchase product replacement guarantees because a great quality product shouldn't need one. These product replacement guarantees are so low in price and offer so much in return that it seems almost silly not to spend the extra $5 or $10 on them. In the past, guarantees cost $20 or $30 dollars and that's way too much for a quality product. I'm a satisfied customer with this purchase.

Genuinely one of the best gaming mice to exist. It's light, comfortable on the hand, and holds a reasonably long charge. Only slight downside is the micro-usb port, but I can look aside that because of the other benefits.

My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

Best Buy's protection plans are affordable and easy to use.

Great way to save a buck. Everyone knows gaming devices get more wear and tear in the heat of the battle than Grandma surfing Cooking recipes. Geek Squad at my Bestbuy store never complained replacement or update to the newer model. No cheap counterfeit items. Goodbye Amazon and Ebay. Great products are important BUT a great company like Bestbuy behind it is more important!

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

Yes! Always worth the extra money. You get what you pay for. These guys help so much!