Customer Ratings & Reviews

No issues returning defective units ever. I have returned things that usually fail within the 2 year window, so no complaints.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

Keeps my mind at ease knowing ive got all my bases covered incase something happens to my product. Seriously recommend a protection plan. Never know what could happen

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

[Employee of bestbuy] Needed to swap my old keyboard out, and GSP made it easy. Exchanged and paid the difference willingly for a better / more expensive keyboard. Makes it a nice gradient towards better products while keeping my business. Great work

This keyboard does it all and it is very colorful.

Geek squad is not only excellent at solving my problems but if they for any reason can’t provide a solution, they don’t mind telling me that up front, and going the extra mile to put me in touch with someone who absolutely can fix my worries. They do not stop working with the customer until the customers issue is resolved, and that is satisfaction guaranteed.

Great Value, I get geek squads replacement plans on many of my electronics.

Best keyboard for your office computer, very good price

We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

These guys are so knowledgeable. I trust their opinion

They usually know exactly what is required and execute. Can’t complain. Other than the warranty being so short lol!

Extended warranty is the only way to go with electronics these days.

Nice product for the tablet. This keyboard gives you everything you need for the tablet

best keyboard that i got for myself in years i need this

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.