Customer Ratings & Reviews

I live the wireless mouse and kepyboard geeek squad protection plan. It is just what I need in case anything goes wrong with these products within a two year period.

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

Great insurance, would recommend easy use. For anyone

Always worth the money to get the warranty! I’ve used the warranties more times than not. Never disappointed.

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.

Haven’t had to use it yet so can’t say much but the price was worth it I guess

Knowing that my expansion card is firmly protected for 2 years makes me feel safe especially since it doesn't experience any physical interaction and just stays plugged in the back of my console.

I worked for geek squad previous jobs so that might be reason why I like this product, but it is worth it, because it is one way to combat in life, when life decides to throw you a wrench to your plans.

the agents are always accommodating to my tech needs

The gentlemen that came out were awesome. Very polite and got the job we needed done quickly and efficiently

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

Warranty can save you money. There is a chance the keyboard you want is not there but it is great to have a replacement through a warranty

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

Did their job. were nice and friendly, direct and too the point.

Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

Best protection for all your electronics, I love it

Perfect gift for my little brother who is building a PC.

[Employee of bestbuy] If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

Very very good! I’ve had this one for a while and have had 0 issue so far. Great for price.

Purchased 2 year insurance for gaming headset. Last set did not, and had to buy new headset. Could of been replaced or fixed if purchased for first headset.