Customer Ratings & Reviews

I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

Perfect to travel with laptop. Works great and easy to pair.

A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Glad i got this protection plan, helped me when my headphones had problems or if they broke. I buy this on all of tech that i buy

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

This keyboard gives you the correct amount of clicks taps that we like to hear from the build your own keyboard but it’s pre made.

Always love getting protection with the ease of just going to the store with any issues I may have

The people in charge explained how the protection works and gave me a guide that highlighted the process to use the service. I'm confident but you can never be too careful with tech

Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

Great I can return my item if it’s damaged and it’s worth the money

Great I can return my item if it’s damaged and it’s worth the money

Recently bought. Great comfort very nice products.

I bought this mouse in December of 2021, its been an amazing mouse don't get me wrong, fully customizable, RGB, does what i need it to do, however the middle mouse button clicks but it does not rotate screens 360 degrees while gaming. Beware that this is a common problem with these mice and make sure to get a warranty if you do buy this. Best buy wont replace this unless you take it into store.

The girl that helped me with returning my sons headphones because they broke.. was so nice!! She made the transaction so smooth.

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .