Customer Ratings & Reviews

Best coverage then any company dont need to say anything else

It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

never had a issue but know if i did they take care of it

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

Never have I had an issue with Geek Squad. Fantastic work as usual

Keyboard super easy to set up!! The wireless makes it look more aesthetically appealing

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

Great product. Easy to clean and very reliable. Need to get another one for home use

Nice piece with ease of use. Help ease the task at hand and also the love the construction which both sits well on the table or desk and does not wobble or distract from smooth movements or motions in doing the daily tasks needed . Multiple users of different age group with no complaints. Will purchase again if needed .

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

I think it's asking me to review the two year item protection I bought for a product. That's weird. Lolz. I'm only filling this out to try and win the gift card.

The service is great! No worries about future problems

Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

I legit do NOT buy products WITHOUT Geek Squad's replacement plan. This thing gives me absolute peace of mind on any product I decide to pick up knowing that I can walk up to the store nearby and get things handled if something goes wrong. Highly recommend; worth the cost!

The protection plan is great. You can return it in any condition, no questions asked. They have a yearly option as well that covers all devices bought through best buy. If you shop here often, then its worth it.

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

I've had some problems with keyboards in the past, so I made sure to purchase this Plan. It's a good thing I did because I had to replace my keyboard in less than a year. It was hassle free and no questions asked once the tech hooked the keyboard up to his computer and couldn't get it to work.

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

The agents were quick to replace the faulty product and were eager/ happy to help!