Customer Ratings & Reviews

WHEN MY XBIX CONTROLLER MESSED UP, I CONSIDERED BUYING A WHOLE NEW ONE, BUT WITH A WARRANTY CHECK, I FOUND OUT I HAD ONE WITH BEST BUY AND TOOK IT IN. THEY HELPED ME AND IM FOREVER GRATEFUL FOR THEM

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

Need to have this especially if it’s for a teenager.

Staff really helpful in finding my product. Shout out to them!

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

A must have for electronics, geek squad makes it hassle free and fast when you need help

We're awesome and quick.on my products I really like their service

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

I highly recommend purchasing the Geek Squad plan. Worth the money and gives you ease of mind if something happens to one of your items you’ve bought.

Works just fine, bought for my mother so if was a perfect value for her

Always find these plans worth it, especially if something happens. Bought one of these for a laptop/2-in-1 that wasn't dropped or anything, but had a mark on it that they classify as 'accidental damage' that would've cost over 500 to fix, but was free thanks to the plan covering it. Great piece of mind

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

If you didn't think you needed it before, let me tell you that you need it now. We've increased the burden on our equipment since 2019 and now most of what we do is now online. I needed to use mine one year later. The replacement was so easy and I chose one of equal or greater value with no questions asked. Get the warranty.

I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!

Warranty’s are great to have, usually claims are very easy to make.

Super useful benefit for shopping with Best Buy. Recommend on most items!

This is a good thing to have in case literally ANYTHING happens to your equipment. Life is life and things will happen. Very useful in the long run!!

The last time i had broken something i got a full replacement, on my Xbox elite 2 controller, and i got a brand new working controller. I'm happy with the warranty. Nothing more to it.

great very helpful and fast! didnt wait in line too long and got my questions answered