Customer Ratings & Reviews

Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

Geek Squad is worth the money and Best Buy delivers quality customer service!

I've reviewed this twice already and I can't stress this enough... if you use the item constantly, you might want to have this as a safety net because things break and buying something twice sucks¯\_(ツ)_/¯

I Always get geek squads accidental insurance. It's good to haave if your clumsy like me. It's peace of mind to have geek squad insurance if anything happens even after the manufacturer insurance expires.

2nd one I’ve bought and it’s still working like a pro

The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

Always replaces the item when it malfunctions! Staff is very friendly.

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

[Employee of bestbuy] A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

I highly recommend purchasing the Geek Squad plan. Worth the money and gives you ease of mind if something happens to one of your items you’ve bought.

Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

Great product I would most definitely purchase again

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

I LOVE THE DESIGN OF THE KEYBOARD. MY WORKCOMPUTER DOESN'T ALLOW BLUETOOTH SO THIS WAS JUST WHAT I NEED BECAUSE IT CAME WITH A DONGLE FOR CONNECTION

Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

This is great for if you believe you might need support from the Squad!

Peace of mind just incase my device fails to have it replaced or repaired