Customer Ratings & Reviews

Live this service very knowledgeable staff excellent customer service. Very quick with this service. Definitely recommend for all purchases at Best Buy.

[Employee of bestbuy] This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

Nice to have just in case. Hopefully won’t need but…

A must have for electronics, geek squad makes it hassle free and fast when you need help

Warranty is always nice to have. Especially on electronics.

Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

The service was able to replace my damaged VR. People are friendly and helpful!

helpful technicians that know your needs and problems when you come across them.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

So helpful and so kind to offer this service to customers!

Good for typing and gaming. Happy with this product

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

Love the protection plan!! Enjoy it so much the price of mind protection !! Absolutely must have when purchasing!!

Always get this protection on my wired headsets as the connection of the wire to the headset always breaks and shorts out within a year. Has happened many times now and this allows me to replace the headset and get what I paid for it in credit towards a new headset and just buy the warranty again.

[Employee of bestbuy] Super useful benefit for shopping with Best Buy. Recommend on most items!

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Always a good choice to add this better safe than sorry

I have felt very protected with this service! I had to take in my laptop a few times but felt like, because of their policy on device replacements, I didn't quite feel I got the service I needed until my third time. However, they always followed through on what they said they would do! So I am very happy with this protection.