Customer Ratings & Reviews

Reliable for my PS5, still works great to this day

Absolutely love Best Buy’s replacement plan. Other places their plans are a scam but BBs is actually worth every penny. I always get it with every electronic purchase

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.

So worth it just in case something happens I have not had to use it though

Warranty are great, however Best Buy now does manufacturer warranty if still under that they use that first. Your looking at over two weeks or more before seeing your product again if even fully repaired.

Always protect the tech. You never know what can happen.

Always super helpful, never any problems with their staff

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

I have never had any issues with using Best Buy's warranty to replace broken headphones! I would recommend buying the warranty everytime!

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

No complaints, very product, very happy with the item

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

This keyboard has made me the best of Fortnite love it

Haven't had to use the protection, but glad it's there!

I love Geek Squad Replacement, it's the best program there is.

I love Geek Squad Replacement, it's the best program there is.

My son loves this keyboard, low clacking, works perfectly for him

good product; works well.........................................

Reasonably priced and since I bought it for a computer which is a gift, this makes it an more valuable gift. Especially since I bought it for a crazy psycho who has a temper and will likely break the touchpad like she did last time. Physical damage warranties work well for us. Send help along with a dustpan and broom. LOL