Customer Ratings & Reviews

I have never had any issues with using Best Buy's warranty to replace broken headphones! I would recommend buying the warranty everytime!

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

keyboard replacements with geek squad protection plan are so easy & cost effective!! I have replaced my keyboard twice now with no issues. I will continue to purchase this plan for all devices

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

best thing that best buy could have ever done for there customers

I know Geek squad will be there to replace or fix with lout any hesitation. No worries when it comes to buying nice expensive stuff not lasting.

Only worth it if you can’t get the same level of protection from the manufacturer.

It’s a really good product to use and I recommend it!

Havent had to use this yet, but they emailed me the terms, and assured me I will be able to redeem this even if I lose all paperwork. My mind is at ease.

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

I don't usually buy protection, but this plan is great. Full replacement even if it just breaks, and you can buy new protection to cover two more years. Saved me lots when my son is just hard on things

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

I purchased the warranty on a set of computer speakers. I hope to never have to use it. For the price of both speakers and warranty, I would recommend Best Buy.

i’ve had lots of trouble with headsets in the past and figured getting the warranty was worth it this time.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

The replacement plan is the best warranty Best Buy offers, i say it’s 99% worth it for any item you may think can be prone to accidents or simply it stops working. Then it’s just a straight swap for new product, no wait time to fix it.

Great I can return my item if it’s damaged and it’s worth the money

Great I can return my item if it’s damaged and it’s worth the money