Customer Ratings & Reviews

Great people behind the counter. Im glad theres such good service

Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

keyboard replacements with geek squad protection plan are so easy & cost effective!! I have replaced my keyboard twice now with no issues. I will continue to purchase this plan for all devices

Love Geek Squad! Will always recommend! I have taken several devices to them (phones, iPads, laptops) over the past several years and am always very happy with their delivery of services.

I believe it’s always smart to take out the extra warranty. Because it doesn’t cost much and you never know what can happen. A accident on your end or something else. Best Buy doesn’t make the stuff we purchase they just sell it. Plus they will always help you know matter what. Thank You

Best keyboard on the market. Would recommend to anyone that games

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

I don't usually buy protection, but this plan is great. Full replacement even if it just breaks, and you can buy new protection to cover two more years. Saved me lots when my son is just hard on things

The keyboard is good and the typing sound is perfect you never get bored with keyboard and typing sensitivity and the color lights are awesome. I think it is worth for money

Geek squad plans are the best thing going! You not only get the price of mind that your item will be covered if something happens but they also offer you the option of returning the item and getting something different. Amazing plan I buy it with every single purchase!!

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

Everything worked great, thank you for replacing my keyboard. It was a great warranty

Happy that my keypad is insured. Can have a peace of mind and not worry.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Great keyboard and doesnt stick or lag and connects with no issues

[Employee of bestbuy] Never had an issue with the claims! Highly recommend people get the protection for expensive devices. Much easier than dealing with warranty claims with manufactures.

Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

Anyone that purchase any electronics should purchase this. It's worth it.