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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 6,543 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your funds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are very knowledgeable and kind. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it had more metal and less plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    100% would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fine I recommend it for a easy to use keyboard pretty sure they all are easy to use but hey just buy this one I did :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on top of it. Great service..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely necessary for items that wear out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound and easy to use. Great game sound quality and when I’m not gaming I connect Bluetooth and have my music playing!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is the way to go!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to be a Geek Squad associate when I grow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting a replacement plan just makes sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You're paying for Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranty everytime. They haven't failed me yet and hopefully I never have issues. I love best buys warranty options! Hassle free. Easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset great quality and good sound and a awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a peace of mind having these services. I totally recommend this.

    I would recommend this to a friend