Customer Ratings & Reviews

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.

It is a must for any electronic, even if you decide you don't like a product, bring it back and put the money towards a different one, you can literally use something for 1-2 years then bring it back at 1 year 11 months and get a new piece of equipment. Awesome feature.

I have yet to use this aspect of my purchase but i have had great experiences with Geek Squad previously with a laptop.

I always purchase Best Buy's Geek Squad Protection Plan on most of my high ticket/price items because their warranty is a no hassle warranty. I've never had any issue(s) claiming my warranty on a given defective product covered by the warranty.

I bought this service for my HDD, and I did since I know that on electronics is very hard to determine when are you going to need a repair or change. I recommend this service to anyone who knows that they are going to use their electronics a lot.

Would not have the product without the Geek Squad. Grandson is not that hard on the keyboard, but, just in case it is covered.

I like to use a wireless keyboard and mouse for my desktop computer because I can sit on my couch instead of in front of the desk. This works well.

Good price for peace of mind. Definitely worth it.

I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

A must purchase for any item purchased at store. Very happy with the ease of use and very convenient

Bought this warranty with the headset. The headset broke. I did not have a receipt and Best Buy returned it with no questions asked. They looked up my warranty with my phone number. Went flawlessly. I normally don’t buy the warranty but it was cheap and paid off for once.

Bought this for a teen. Works as advertised. Keys are very clicky so a bit loud but the keys are smooth and mouse has some weight to it . Not the fastest option but functions well for the price.

High quality sound and easy to use. Great game sound quality and when I’m not gaming I connect Bluetooth and have my music playing!

Glad I had it for when my space key stopped working but even tho I had a year left on it I had to repurchase for the replacement keyboard.

I got a full refund on my last pair of headphones that snapped after near one full year of just normal use. It was a simple process to get a full refund and I just put the money towards getting a nicer pair with same protection as well. I trust it

Geek Squad is always helpful with whatever need i have.

The staff was wonderful to work with when the product broke, they replaced it with a new one no questions asked. Normally I do not purchase extended warranties, but after this incident, I am inclined to do so for more expensive items.

Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

I love the Geek Squad Team and the replacement services that they offer! Whenever I damaged my car starter remote and keyboard, Geek Squad fixed the problem quickly and efficiently. I highly recommend these plans of protection.

They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!