Customer Ratings & Reviews

The geek squad are very knowledgeable and kind. Would recommend

Haven't needed them. Hopefully never will. Haha!!!

Who doesn't love knowing there product is protected! No brainer to add this protection when it covers accidental damages that may happen. Well worth it and Geek Squad has always done a great job taking care of us.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

Never had an issue with the claims! Highly recommend people get the protection for expensive devices. Much easier than dealing with warranty claims with manufactures.

I am enjoying this purchase. The keyboard fits perfectly in the space on my desk. The large size is comfortly to my hands and wrist.

Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

Bought to go with gaming headphones. Hope I don’t have to use it but I love that I have it. I have used it in the pasted with other purchases. If they can’t replace it with the same thing they upgrade to the next model. Definitely worth it!

Greek Squad! It is perfect for service. You wont be able to buy another one. Greek Squad can fix it or get you another one without pay.

If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

I have never had to use this so i couldn't give you any info on the quality of service, but it's nice to have someone to complain to just in case.

I always get gsp r if offered. if I don’t like it within that period I just bring it back

I always get gsp r if offered. if I don’t like it within that period I just bring it back

always love the geek squad replacement plans good priced and cover your product if something happens pretty much no questions asked

I’ve had to use the GSP a handful of times due to accidental damage. I’ve never had trouble warrantying an item, I’ve had to use it on controllers and mice over the years.

I always like to get these you never know what's going to happen with these products and it is better to be prepared especially when you have children. Over the years it has been beneficial to have this especially when something stops working or needed to be repaired.

The agents gave me my warranty for my headset and swapped it for a new one quickly.

I love Geek Squad and you should too. If you buy something it can break and that is where Best Buys protection plan comes in, for a small amount compared to the total cost you can be sure you have piece of mind on your new product for years to come.