Customer Ratings & Reviews

Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

If your mouse or keyboard doesn't work or its broken. You can get a replacement or get store credit to get something else! BEST WARRANTY EVER! Worth the money!

Great gaming keyboard that my wife loves. We are a huge gaming family and needing a great keyboard is a must. Bonus is that we get geek squad protection on it as well.

Great service! Went with a broken tv remote asked for a warranty exchange got sent the wrong one and has to go back to the store. when I went back and mentioned that the wrong remote was sent they replaced it themselves with one they had in store!

Always get geek squad protection. It’s a must for all electronics.

It’s a really good product to use and I recommend it!

Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

love best buy warranty, they always take care of any issues with the things I buy. I would highly recommend buying it when getting electronics because you never know when they will, stop working.

Love Geek Squad! I've had a few electronics replaced without any issue for not working. I buy from Best Buy specifically because they make returns simple and fully honor their warranty. Geek Squad reps installed my TV onto my fireplace and did an amazing job.

I like the fact that I can return the keyboard to Best Buy for replacement with the Geek Squad seervice.

always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

I'm hard on keyboards -- type a lot, every day for my job. Love the keyboard and mouse - and love the 2 year replacement I got with it. I usually wear them out before the two years is up, so makes it easier to replace with an expensive keyboard.

I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

So worth it just in case something happens I have not had to use it though

The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

For the modest amount of the 2 year replacement, I got my sticky key keyboard replaced. Best deal yet.

Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

It's great to know that I have this service available if I ever need it. Tech stuff is not something I am good at.