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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,670 reviews
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They've always been quick to replace or fix anything I've needed to! Once they've fixed something I've never needed them back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection, but glad it's there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with the additional extended warranty. I, unfortunately, have had to use the warranty in the past and it saved time and money to repair items and replace items. Well worth the extra investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did my Playstation Controller perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad warranty before, great service on earbuds cutting out. Went into store swapped for new set, no issues with service warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard has made me the best of Fortnite love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable for my PS5, still works great to this day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are an amazing value when you need them. Bring your faulty product in, get a gift card to replace the product with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Replacement plan is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the Replacement plan is simply too good of a deal to pass up. If something breaks or gets worn down, they’ll replace it or reimburse you no questions asked. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, very product, very happy with the item

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great sound and customization!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great quality headset. Ears are comfortable, especially if your one with larger ears and looking for something light on them. Volume adjustment is great, allows for full control. Steelseries app also makes it easy to control and customize your headset to your liking.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Keyboard & Mouse

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Keybord is incredibly clean, with a sleek look. Mouse functions well with 2 extra buttons on the side too!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] If anything I am at peace that my product will be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, and worth the price. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm geeking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad especially now that they do everything they can to make the line shorter and to make your weight shorter they got appointments you can cancel them you can reschedule it's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it’s good for the in cases, but I’ve not had to use the service but a couple of times. Each time they solved the issue or I was refunded my money. I just like knowing it’s there in case something happens.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend