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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,618 reviews
  • Rated 5 out of 5 stars

    Geed Squad installed a new hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geed Squad installed the Crucial - MX500 1TB 3D NAND SATA 2.5 Inch Internal Solid State Drive for me. I haven't had to use them for anything else yet, but I don't have any complaints with the service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your product with warranties on electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad come out to deliver and install two TVs. They were very professional and finished in a timely manner. Will definitely use them again in the future to help install additional purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad and they are friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I have it in case I ever need it. I have had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, more like Peak Squad, for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for travel keyboard and mouse sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for keyboard and mouse sets like this for portable units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessory broke, got new one on spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s all, just got a new keyboard on the spot when the dongle was fading out. Could’ve been the keyboard or the dongle, but the value of the trade in let me get a solid alternative in store

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the bee's knees, a round of applause for all the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would pick geek squad over apple care any time. They have better customer service and even when you don’t have they’re service, they still help you. Apple just asks if you have apple care and if you don’t, then they don’t care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me to my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything amazing. Love it! Works to perfection.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they offer to install things for you and have a live agent if you need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowledgeable and experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice and knowledgeable in their fields of expertise. Great benefits needed for all my tech needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying geek squad service on times around $100 or more, preferably closer to $200. I like the no questions asked if there's something wrong with the item and you can get an exchange or in-store credit.

    I would recommend this to a friend