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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,670 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD ROCKS! EVERYONE THERE IS SO HELPFUL AND I HAVE USED THEM SEVERAL TIMES AND THEY ARE ALL VERY TRAINED ON WHAT THEY NEED TO DO. I WILL ALWAY BUY THIS REPLACEMENT. GREAT JOB TO THE GEEK SQUAD WORKERS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad accidental replacement rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend to purchase a extended warranty service on expensive purchases of electronics for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance with the squad care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really confortable and light, great for using them a couple of hours for gaming or at work. I have been using them for more than a year daily and haven’t had any wear.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to know that your product is protected for 2 years. This protection covers the mouse I purchased and to know that if something is not right that it can be replaced. I feel good knowing that I purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement warranty Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have problems with items you've purchased and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced broken headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with the purchase but they replaced the headset when I told them about it. Very respectful and hardworking people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the 2-Year Accidental Geek Squad Replacement for all the gaming accessories that my son uses because accidents do happen, and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into best buy and got my keyboard exchanged with no hassles, 2 year protection was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the security this service provides. It's really nice to know that Best Buy has my back if something goes wrong with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and replacement options for my new equipment and the Geek team Amber was very helpful it’s my additional questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality soft touch decent price. I use lot and definitely recommend

    I would recommend this to a friend