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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 6,670 reviews
  • Rated 4 out of 5 stars

    Good coverage. Wish it wasn’t one time use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    ADH protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plans are a must, the accidental protection plan is the absolute best thing Bestbuy sells as an accessory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help desk top notched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many problems with this one as I did reach out to the Geek Squad for an answer I needed to be concrete with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old man review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, im not a huge gamer though simple games al the way rdr2 is my gaming. Story mode

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good tool

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great tool to have on expensive purchases to ensure it lasts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, more like Peak Squad, for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If theres trouble, make that double, Geek Squad will help you until youre blasting off again....to do other things. idk theyre good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this insurance because they do what they tell you they're going to do. It provides so much peace of mind to know your devices are protected especially when you spend top dollar fo rthem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rest with your device being covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind. You never know with electronics. It's good to know bestbuy will be there. There no hassle warranty is worth the investment. Get a good night's rest knowing your device is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on if anything were to happen or come up with my sons gift he now has access to Best Buy's finest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for replacement warranty. It’s a very affordable warranty to extend past the manufacturer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly for keys esp the ones that light up this is so good to get; don’t waste your time with the companies you can just go in and replace it no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for you guys but if I don’t want you guys too much to sleep in like that would you be yuyu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year accidental geek squad Replacement insurance for my Ornata keyboard from Razer through Best Buy, Great to have the security knowing its covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan works great with best buy i would recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love replacement protection man. Just perfect these days when stuff seems to just stop working after a year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 - Year Accidental - Microsoft Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad 2 - year Accidental Replacement for my new Microsoft computer keyboard and mouse. I just felt that for the cost of the service it would be worth the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it for peace of mind, great to work with if you ever have an issue. We get the plans on all our bestbuy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when you have children. If it cannot be fixed, they will return money to you to buy a new product of your choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with Best Buy warranties. They have saved me a ton of money, particularly on headphones over the years. The Best Buy app makes it easy to track my warranty dates as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is always essential when it comes to high end electronics!

    I would recommend this to a friend