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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,618 reviews
  • Rated 4 out of 5 stars

    Good coverage. Wish it wasn’t one time use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, can never go wrong with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best warranty out theres

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bestbuy warranty is one of the best warranty out there. no one beats it. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple just go in the store with ur email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get rest with your device being covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind. You never know with electronics. It's good to know bestbuy will be there. There no hassle warranty is worth the investment. Get a good night's rest knowing your device is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love beat buy they help best way they can I have no problem with them do far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection every time we buy electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two keys on my keyboard stopped working properly and I returned it to Best Buy with the two year accidental Geek Squad replacement and was reimbursed promptly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investments?!? It’s a great plan to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lightweight which makes it easy to carry around. Love this keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is amazing! Anything you need help with they help out with and replacement plan is good if your stuff breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the bomb diggity. Very friendly and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection when I make an electronic purchase from Best Buy and have never regretted it. It is easy to use and I never get push back from the Geek Squad. Love these guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my 16 year old son during covid lockdown and I must say it's been holding up pretty well he beats the crap out of his things and this thing seems to be putting up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with Best Buy warranties. They have saved me a ton of money, particularly on headphones over the years. The Best Buy app makes it easy to track my warranty dates as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Will Take Care of You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power of the Geek Squad to the rescue! This is such a high quality service, you will not be disappointed, I never have been!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO. NOT. BEND. OVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a blunt review.. at $250+ dollars, it is not worth it. The only reason I game this headset a shot is because my Razer Blackhawk V2 gave out. Paid $170 for the Razer a few years ago. The mic quality on this Pro X 2 is THE SAME. We all know GHUB is pathetic- even with my top of the line setup it took some work around to get the headset to register into GHUB. Even then, with their “Blue Vo!ce” option enabled, you still sound as if your mic was submerged in a tunnel. The sound quality is the same as a Sony MDR 7506 from three decades ago. Over priced. Look at alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints. I always get the warranties at Best Buy because of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this…..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this keyboard, its well made and the led lights are cool. Great buy!!! I would definitely recommend this for the gamer in your life!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had to use because my son is rough on everything! Replaced with no questions asked.

    I would recommend this to a friend