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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,670 reviews
  • Rated 5 out of 5 stars

    Geek squad 2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An insurance policy to protect your expensive electronics! Wise investment. If you get it and don't need it, ok. But, if you don't get it, and need it, you'll kick yourself for not spending the money!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love this keyboard, it sounds awesome and the customization is amazing and the app is super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and would use again, anytime I can I’ll have the warranty, has saved me countless times with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement was almost magically easy, they didn’t have the exact mouse I wanted so they practically gave me store credit so I can practically upstage the mouse that broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for protection coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me no fuss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting protection coverage with each purchase. If anything happens you take back the item and get a replacement. They don't hassle you about how or why, they just take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly service! Very helpful and quick to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Allows me to be free to move away from Computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have NOT had to use this service, but it's a comfort knowing it's there should I ever need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good, reliable drive that can run hot...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good drive for backing up files. Be warned, if you're going to backup large files, buy a couple of 40-60mm usb fans to keep the drive cool. The ventilation for the 3.5 inch drive inside the case is lacking. By placing a fan on both ends--one blowing air in, and one out--the drive is comfortably cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect everytime i buy a product from best buy quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get this just in case but so far have not had to use the service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO. NOT. BEND. OVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a blunt review.. at $250+ dollars, it is not worth it. The only reason I game this headset a shot is because my Razer Blackhawk V2 gave out. Paid $170 for the Razer a few years ago. The mic quality on this Pro X 2 is THE SAME. We all know GHUB is pathetic- even with my top of the line setup it took some work around to get the headset to register into GHUB. Even then, with their “Blue Vo!ce” option enabled, you still sound as if your mic was submerged in a tunnel. The sound quality is the same as a Sony MDR 7506 from three decades ago. Over priced. Look at alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me to my car

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything amazing. Love it! Works to perfection.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wireless mouse and keyboard bundle.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this wireless mouse and keyboard for work and never had any issues out it. Relatively cheap too. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection for your electronics is extremely important. In the event that your purchase needs to be replaced or repaired so to a malfunction Geek Squad had you covered! It’s a great investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Dual Keyboard and Mouse Set, so it works for me, I have another Keyboard and Mouse Set, just in case it breaks or not even Working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality keyboard. Phone holster does not work with a thick case, however. Not a big loss. Responsive keys. No problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a replacement for my razer kraken kitty edition. Had a warranty on it for $25 or $35 dollars. it’s pretty cool but sucks it only last one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me pick out items for my son.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service very helpful and gave a bunch of tips and points that really helped me set up this setup for my son.

    I would recommend this to a friend