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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,618 reviews
  • Rated 5 out of 5 stars

    Total Tech care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have total tech for the items I currently but saves me time an money to not have to add extra warranty on products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart ides

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever buy anything that's electronic I always try to get an extended warranty to that way if I have problems I can just take it Toure I bought it at and have them resolved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever buy anything that's electronic I always try to get an extended warranty to that way if I have problems I can just take it Toure I bought it at and have them resolved the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having this helps if i need fixing and replacing. i would definitely recommend this to anyone buying product. would help in the long run. better to have and never use than need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. I use it all the time... it ends up saving the day and they track the expiry for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad pricing at all and definitely comes in handy worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties, never want issues. I always get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a smart bed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad replacement plans are always a safe bet and have never had an issue getting an item replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Frank. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, works well and proficient as needed. Also a major upgrade from the previous system i was using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional benefit of having Tech Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality service. The people are knowledgeable and accessible. This service also comes with additional warranty on products purchased so that is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well have the security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having protection on the headset I just bought comforts my brain, I'm not gonna lie. I can easily see something bad happening to said headset, so this was a no brainer honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky squady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad warranty for certain and it is totally worth it and gives me piece of mind. I have never claimed anything but u never know when they will break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wireless headset that quit working after one year. I brought the headset and and it was an easy swap out. glad I spent the extra $$ for the service plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is almost out of warranty. But I do like the peace of mind you provide "just in case".

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always get the warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very clumsy with my things, so i love having my products protected by geek squad! love those guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performed better then expected and at a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice having peace of mind with the wellbeing of my electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind if the device fails that it can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to use this but it gives me piece of mind knowing if something goes wrong I can return my SSD and get a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.