Customer Ratings & Reviews

Nice! the protection is the best protection ever they returned it no question asked

Great service, great team, overall top tier support!

Worth the cost if youre covering a gaming mouse. Buttons tend to die after a year and the no questions asked replacement is great.

I always buy the protection plan because you never know what could happen and it’s good to ensure your product. Best Buy has probably the best protection plan out

Still works great, no complaints. I like a real keyboard and mouse so I like this

Best gaming keyboard out there. Corsair gaming keyboards are amazing.

I won't ever understand why someone would not buy the protection ever again, because it is such an awesome perk of best buy! Get it.

Love works fast and feels incredible really recommend

I love the accidental geek squad replacement. so much so that i suggest everyone gets it. it is so worth it

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

I would highly recommend this for all products. Thanks a lot Best Buy.

very good with all the features with excellent quality

Most of the time I add this protection to my purchases because only this is giving the perfect guarantee in case you need it. I would recommend this service to a friend.

It's always good and smart to have the extra protection

Simply brought my one year old item that stopped working in and got a new one. Will purchase everytime.

Love geek squad, use them every chance i get. Always reliable.

I trust the geek squad with all of my purchases. This includes fixing them, installing them, as well as taking their advice on how much of a value it is to buy these types of warranties.

Happy with the purchase have not had to use it yet and hopefully wont no time soon but ive used geek squad service in the past with items i purchased and They were great .

It is a great time it sounded good on my little ears

The best part for the laptop and I recommend everyone to get it