Customer Ratings & Reviews

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

Always purchase the warranty. It's cheap and is very worth it on anything electronics and appliances! About to make appt to get my audio replaced. It quit working. The computer is only a year old from the time it was purchased. IBUYPOWER is expensive. I didn't buy it. It was a gift, but I know how much it cost and its audio shouldn't of went out already. Geek Squad to the rescue.

My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

I said it before and I’ll say it again, Geek Squad is the best there is

Thank you for helping me get a wonderful headset they are perfect even till this day

I love geek squad warranties especially Accidental damage. You pay a small fee and if quite literally anything happens to it, it gets replaced for free and you can add another warranty on new item.

I love these Geek Squad guys they are the coolest people on Earth

Alsome product, I would recommend t anyone to have for there gaming and pc neefs,a company you can trust. Tank you Geek Squad

Replaced my headset same day with absolutely no issues

I swear by Geek Squad protection for all my electronic purchases. It's been a lifesaver countless times and has more than paid for itself. Having Geek Squad coverage gives me peace of mind knowing that my devices are protected against unexpected mishaps and malfunctions. Whether it's accidental damage, hardware failure, or even just a glitchy software update, Geek Squad has always had my back. Their customer service is top-notch, and they've always been prompt and helpful whenever I've needed to file a claim or seek assistance. Plus, the convenience of having repairs and replacements handled quickly and efficiently is invaluable. Overall, I highly recommend Geek Squad protection to anyone who values their electronics and wants to safeguard their investment. It's a small price to pay for the added security and peace of mind it provides.

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

love it , it works great wouldn’t want any other mouse than this one

100% worth buying the protection u never know when u might need it. I buy geek squad protection on all my bestbuy purchases and it has paid the price. If u have this, you will not have to pay full price for the new one. Geeksquad will takecare of u. I 100% recommend this.

Super easy to install, affordable on sale and really needed given how much storage the PS5 actually has.

I’m in love with these headsets!! Everything works perfectly, from the audio quality to the crystal clear microphone. I’m finally able to clearly distinguish the direction of footsteps in Warzone! If you’re hesitating, please don’t! Treat yourself and get these amazing headphones!!

The warranty pays for itself if you ever have any issues.

The warranty pays for itself if you ever have any issues.

Very professional and knowledgeable! Would recommend for electronics!

They are always very helpful with repairs replacements and warranties

Duty. That is what the Geek Squad 2-year replacement is. Duty to making sure your product is protected. Duty to ensuring your peace of mind. Duty to helping you when you need it. Duty to service.