Customer Ratings & Reviews

The Geek Squad really knows their stuff. Every question I’ve ever had, they’ve always put my mind at ease. I am a Happy customer :) Thanks team!!! Danielle

Service is great and done with quality in mind of the customer.

excellent service, they always serve you on time and deliver your product to the date that is

This item works perfectly with your desktop computer

Best gaming keyboard I’ve owned to date! Keystroke feel and look are a real upgrade if you are looking for a little extra gaming advantage.

I always get geek squad replacement plans for anything I buy at best buy. If not for having to get apple care, i would get geek squad instead

The agents were very helpful in replacing my keyboard for my iPad, which I greatly appreciate.

I purchase the Geek Squad for my Passport 2TB External USB 3.0 Portable due to my first one crashed in three months time. I was sooo glad to had purchase one previous If they can't fix they replace unless you crack your TV screen then this warranty are useless I would recommend Geek Squad on certain things

This is excellent! I had a slight issue with my gaming mouse and was able to get it replaced with no issue at all!

This replacement plan is the reason I shop at best buy. best piece of mind for purchases.

This geek squad plan, protection plan, would it been perfect for me had I kept the keyboard folio. The protection plan would have offered me replacement etc.

Recommend Geek squad replacement/protection to any tech person who may be, at times harsh on their hardware. Also accidents do happen, it's good to have a piece of mind.

They were awesome and they fixed my issue really quickly.

I was not sure how much I would or would not use it when I first signed up. But then I ended up using it for a lot of different reasons and it was well worth the investment.

I always get these with any product I buy from Best Buy because they always honor it.

This was something that we got just in case we may need it. We never needed it but were glad to have it just in case.

[Employee of bestbuy] Very helpful for fixing my stuff that gets broken.

I love the service plans at best buy. Don't always have to use them but great when I do.

The product still good so I haven’t need the service yet

Sales person was great. He recommended all the things I could possibly need after my MAC purchase. I don’t regret it one bit. Geek squad is great to have.