Customer Ratings & Reviews

worth the 10$ if my mouse ever breaks i can return it for a new one.

My sister loved the keyboard so much and she’s happy with the lights

The replacement plan has come in handy more times than I want to admit! It is nice to have the piece of mind that my products are insured. My local best buy takes care of me!

We always buy the insurance, even though Geek Squad is in store, I've had the out to our home on many occasions and they are definitely worth the price!

It’s very nice to have this insurance because accidents often happen with keyboards.

I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.

I absolutely love my keyboard. It is so pretty and love the lights

This was purchased for an SSD. I do this for all my electronics and I am an Elite services subscriber as well. It is very nice to be able to get on the Best Buy site, login and start a chat with a Geek Squad agent to resolve issues on my 4 PCs. When something requiring them to physically work on a machine happens, I make an appointment, take it in and its either resolved while I wait or I come back a day or two later, and its covered in cost of the elite subscription. For me, it makes total sense to have that peace of mind. Lastly, when you are considering a purchase, its great to get on a chat session and ask them the pros and cons of a purchase. My last was a color laser printer and upcoming will be a heavy duty (gaming type) laptop for design work. There are details they provided I would never have known.

The tech new what to do and was very knowledgeable with the technical aspect of it all. Because I'm clueless in that area. So glad for the squad. Y'all rock.

I’ve never really had to use them but one time and they have exceptional skills a good understanding over the phone of what you’re dealing with and how to fix it and a really good at it helping you resolve the issues

Love there customer service. Always happy to take care of you..

So far so good. Have not used it yet just trying to learn everything i can

I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

The agents are kind, friendly, polite and helpful. The service is awesome and they always take care of me. I get the geek squad service warranty on everything I purchase and have never been disappointed.

Really great services highly recommendable thank you so much geek squad and best buy

It's been flawless since the day it's been connected. My son's able to do everything he needs to... And then some

All considered this keyboard and mouse lasted as long as expected, would definitely recommend the protection plan.

Attached the USB dongle to my PC and got everything set up and running and have been using this headset for a few days doing some heavy gaming sessions and I have zero complaints. Friends say they can hear me crystal clear and the game sounds are perfectly fine. Battery life is amazing! Great job Razor! Since these headsets can be problematic, I purchased the Geek Squad extended warranty but hopefully I won't need it.

Fast service with attention to detail. Fast turnaround time.

Great work mouse. Comfortable and side scroll is useful