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Customer reviews

Rating 4.8 out of 5 stars with 6652 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,652 reviews
  • Rated 5 out of 5 stars

    Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was decently priced, I was not pressured into getting it,, and I believe it's worth it. I have had this coverage in the past and I have not had any issues with getting stuff repair or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes. Always yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy geek squad protection on everything. Since I was younger and it was black tie protection. I event worked at Geek Squad and saw the ins and outs. And then still get total tech and protection plans because the value is unmatched. If something is available at both best buy and amazon, I do best buy because the warranty is so good. I can head to a best buy wherever I'm at, and go exchange my malfunctioning or damaged device (depending on coverage) for a new one or even different product if I wasn't feeling that one. Peace of mind for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard, very fast and responsive. Great software as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my headphones 10 hours a day. They are very essential to my job. When ine of the speakers broke off. I needed to quickly replace the headset. I returned them for a new headset with no problems. This warranty has saved me time and expense on broken products. I don’t but from best buy and not get the warranty. Other stores require explanations or time consuming verifications. I never purchased the extended warranties before but since my great best buy experiences. I don’t purchase products there without buying the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries keyboard and mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both amazing keyboard and a mouse, steelseries is where its at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mousepad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks real good and feels a lot better then a cloth mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had a fantastic experience with Geek Squad at Best Buy. Their team displayed exceptional expertise, quickly diagnosing and resolving my tech issues. What stood out was their dedication to customer satisfaction—taking time to explain solutions and providing valuable tips. The service was swift, and reasonably priced, and left me confident in their capabilities. I highly recommend Geek Squad for reliable and expert technical support. Kudos to the team for outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friend and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to register online. Gives peace of mind for accidental drops or spills. Staff explained the process well at checkout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the accident prone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember I broke my first iPad. Geek Squad Replacement replaced my iPad with the latest version without problems. It was great and they were so helpful. Also great for printers. Super helpful for those darn annoying parts that break and you would rather have the latest printer rather than fixing something that is just going to break again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don’t need it! Bought this for my ledger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing money can buy! I would never leave without purchasing this protection!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace. Understood what I needed and was able to follow through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little over priced in my opinion but good for your products great help and replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wroth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphones broke randomly while gaming the warranty covered a full replacement. Saving me to spend $100 on a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and options having this plan. You would not regret any single penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always fix my things fast and for a good price. If they don’t fix it the first time then try again or send me to another location. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2-Year Accidental Geek Squad Protection...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent and precisely what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keyboard insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed yet protection yet, keyboard working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't be caught without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is awesome! I also purchase it anytime it is offered on a product I buy. From Xbox controllers to air fryers, I have purchased the warranty for each item I buy. If I ever have a problem with something I've bought, Best Buy is quick to make me whole again and fix or make right whatever it is that broke or quit working. I've never had an issue with them not wanting to honor the warranty. They've never given me a run around or tried to get out of honoring the warranty like some other companies I've had problems with in the past. You will not be sorry purchasing this additional warranty if it is offered.

    I would recommend this to a friend