Customer Ratings & Reviews

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

geek squad is always there to protect my investment

Needed to swap my old keyboard out, and GSP made it easy. Exchanged and paid the difference willingly for a better / more expensive keyboard. Makes it a nice gradient towards better products while keeping my business. Great work

Staff really helpful in finding my product. Shout out to them!

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

I think it's asking me to review the two year item protection I bought for a product. That's weird. Lolz. I'm only filling this out to try and win the gift card.

The protection plan is great. You can return it in any condition, no questions asked. They have a yearly option as well that covers all devices bought through best buy. If you shop here often, then its worth it.

Works just fine, bought for my mother so if was a perfect value for her

We're awesome and quick.on my products I really like their service

Need to have this especially if it’s for a teenager.

I've reviewed this twice already and I can't stress this enough... if you use the item constantly, you might want to have this as a safety net because things break and buying something twice sucks¯\_(ツ)_/¯

I Always get geek squads accidental insurance. It's good to haave if your clumsy like me. It's peace of mind to have geek squad insurance if anything happens even after the manufacturer insurance expires.

What can I say. It's a Kuerig. Works as it should and has for a long time. The LCD screen did get a vertical line through it in just a few months, but really hasn't affected the use. Good product that I can recommend. You can set an auto on/off times and temperature. Bought a pot for use of Pods that it supports, but this never really caught on and the pot (yes made for this model) never got properly recognized by the pot. Still use it anyway. Can blame the make for what could be a pot problem, mabye? However, that and the screen issue loses a star. Overall very happy with this.

Best Buy's Geek Squad Replacement Plan is really great! I've purchased it on so many items over the years and whenever there is an issue, it's usually a quick replacement of the same item (if available), if not, then it's an automatic store credit or gift card for the purchase price of the defective item.

GeekSquad is responsive and helpful! They helped with setup and answered all questions I had.

great very helpful and fast! didnt wait in line too long and got my questions answered

Warranty’s are great to have, usually claims are very easy to make.

any returns for damage/faults with products are always quick and easy, i always prefer buying tech from here so i can use this warranty

The people in charge explained how the protection works and gave me a guide that highlighted the process to use the service. I'm confident but you can never be too careful with tech

Always very helpful. Anytime I have a problem it’s guaranteed I get great service !