Customer Ratings & Reviews

As far as an inexpensive keyboard and mouse go this set is great

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

Device arrived on time in full working condition, had no issues with it for almost a year until connection became loose do to constant use and movement.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

I was able to get a replacement with no issues and the staff were very friendly and fast in resolving this.

I have had this keyboard for almost two years and it is holding up great!

This is well worth the money. I've used it so many time not only for the computers but for kindles and portable DVD players. It saves you hundreds of dollars and Best Buy recommend that you bring your devices in annually even if there is nothing wrong with them to have them checked and cleaned up.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Nice service and fast shipping also the product was very nice quality

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

Will definitely help me when i smash this headset over my knee

As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

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A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

Is always a good idea to have protection on your product in case you need to replace your product. Thank you and keep up the good work.

always use there service comes in handy thank you for it

They were so friendly and nice. I cant believe how fast they were able to get more order after purchasing online for pickup!!!!!!!