Customer Ratings & Reviews

Haven't used the plan yet, but it was for a gift and the transfer of the plan to the person I bought it for went well. The customer service representative on the phone quickly accessed the plan information, input the new owner information and explained an email would be sent to the new owner with all the necessary plan information. Only problem I have is that this shouldn't be necessary. The web site should have a way to enter the correct information for a plan when the purchase is a gift.

The geek squad protection saved me big time. Right before my two year period ended my previous headphones stopped working but thanks to the geek squad warranty I was able to get them replaced no questions asked. 10/10 would buy this with any purchases I make from now on

One of my headsets got damaged. Luckily I had the geek squad replacement and was able to exchange the product for a brand new one. The only thing is when you get the new one you have to get the protection again it does not roll over. Still worth it though.

[Employee of bestbuy] These protection plans are awesome and worth every penny

Quality keyboard! I’ve had it for a couple of years now with no issues!

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

The geek sqaud is very knowledgeable and have a lot of experienced. They will work as a team to slove any issues.

I love Geek Squad! I always get great service and my computer is kept in a "tuned up" condition. Whenever I have a problem, it is easily solved by calling "Geek Squad". I consider my service one of the best investments I have made, and have renewed my service several times.

Geek squad protection plan!! Love this protection gives me piece of mind !! Always a must have!!

This is a great keyboard that is not as loud when you are using the keyboard keys. It was a great addition to my son's computer system.

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

[Employee of bestbuy] of course I have geek squad protection- it's easier than the manufacturer that's for sure

I used my geek squad warranty on a tv that had issues. Although i was able to use it i they deducted 100 dollars off of what i originally paid. Did not make much sense on why but it is what it is.

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

Accidental Geek Squad Replacement This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

Best buy runs very smooth loved it immediately best

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

I haven’t had to use it yet but it’s really good to have because they will fix no questions asked you don’t have to wait days to send it or whatever other company’s do, geek squad just fix it or send you a new one all you have to do is take to the store and bam your done.