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Customer reviews

Rating 4.8 out of 5 stars with 6650 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,650 reviews
  • Rated 4 out of 5 stars

    Good, But not for Just Razer cords

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Good Protection Plan I just wish they put in even for just cord damage bring everything in, Also I did the Protection plan on a Headset and I damaged the cord I brought it in, I had to buy another 2 year after just using it on a cord that only would've costed me $34 instead of the $44 it was to Re-up the one I technically already Paid for? I did an exchange and still ended up paying 44 dollars for the Exchange with the 2 year Protection plan, and Since it was an Exchange I had to buy another protection plan? Just felt a little weird, Better than buying another headset, but I only needed the Cord so I paid more than what I needed to If your just doing a Razer cord don't turn in your item it will cost you more this way, Now if you have an issue with the Product itself and that would cost more than just Replacing it yes I would Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-Year Accidental Geek Squad Protection for peace of mind, and I’m happy I did. Accidental damage coverage is a big plus, and Geek Squad makes the process straightforward and reliable. For the price, the protection and support you get are well worth it, especially if you want to avoid expensive repairs or replacements down the line.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gsp plans are always the right decision best exchange rate of any store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this wireless keyboard for a few weeks now, and overall, it’s been a solid upgrade to my workspace. The setup was quick and hassle-free—just plug in the USB receiver or connect via Bluetooth, and you’re ready to go. I love the clean, minimalist design and the lightweight feel, which makes it easy to move around or travel with. Typing feels smooth and responsive. The keys have a satisfying amount of travel without being too loud, which is great for both productivity and shared environments. Battery life is impressive—I’ve only charged it once since I got it, and it’s still going strong. One small downside is the lack of backlighting, which can make it hard to type in low light. Also, if you’re a heavy typist, you might find the keys a bit on the soft side. But for everyday tasks, emails, and even light gaming, it does the job well. Rating: 4.5/5 Great value for the price, especially if you’re looking for a quiet, reliable, and stylish wireless keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee Best People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been there for every broken controller, every microphone issue, and every pc part installation. No people are more helpful or more informative than Geek Squad! No matter what store I went to, each team helped me with what was best FOR me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting this warranty in case any damages to your device that you purchased

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    great review

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very bright flashlight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes already partially charged . It has 5 functions for the light. If you use it on highest setting the battery will last about 5 hours. Very durable and has a 5 year warranty on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Replacement plan is an insurance program offered by Best Buy's Geek Squad that provides coverage and peace of mind for your valuable electronics. This protection plan specifically focuses on accidental damage, ensuring that you are covered in case of unexpected mishaps. One of the key benefits of the 2-Year Accidental Geek Squad Replacement plan is its comprehensive coverage. It protects your device against accidental damage caused by drops, spills, and other unforeseen incidents. Whether you accidentally drop your smartphone, spill liquid on your laptop, or damage your tablet in any way, this plan steps in to offer a solution. The Geek Squad Replacement plan provides a hassle-free experience in case of damage. Upon filing a claim, Geek Squad takes care of the entire process, from assessing the damage to providing a replacement device or repairing the damaged one. This saves you the time and effort of dealing with repairs or replacements independently, ensuring a smooth and convenient customer experience. Another advantage of this protection plan is its affordability. While the initial cost may vary depending on the device and coverage chosen, the value it provides in terms of protection and potential replacements is often worth the investment. Accidents happen, and repairing or replacing a damaged device can be costly. With the Geek Squad Replacement plan, you can have peace of mind knowing that you won't incur significant expenses in case of accidental damage. It's worth noting that this plan has a two-year duration, allowing you to extend the warranty and coverage beyond the manufacturer's standard warranty. This extended protection period is particularly valuable for devices that are prone to accidents or for individuals who want to ensure their electronics are safeguarded for an extended period. While the Geek Squad Replacement plan offers excellent coverage, it's important to read and understand the terms and conditions of the plan. Like any insurance program, there may be specific exclusions and limitations on what is covered. Additionally, keep in mind that the replacement device you receive may be a refurbished model, which may not be brand new but should still be in good working condition. In summary, the 2-Year Accidental Geek Squad Replacement plan is a valuable insurance program that provides coverage for accidental damage to your electronics. It offers comprehensive protection, convenience, and affordability, ensuring that you can enjoy your devices without worrying about the potential costs of repairs or replacements. If you are someone who wants extra peace of mind and wants to protect their investments, this plan is worth considering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have if anything goes wrong in the 2 years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the price for 2 years, especially on a product over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro controllers are notorious for their lack of durability. After experiencing this issue over my gaming career, I was adamant on purchasing Geek Squad’s protection. Luckily, I have yet to experience issues with my controller, but having the peace of mind with Geek Squad ensures the value of my purchase is met.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Easy peazy return and exchange.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has saved us a ridiculous amount of money over the years, from appliances to TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Total Peace of Mind Upgrade!"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Peace of Mind Upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 2-Year Accidental Geek Squad Replacement plan from Best Buy, and I couldn't be more satisfied. This service offers total peace of mind, and here's why it deserves a solid 5-star rating. First and foremost, the coverage is comprehensive. Knowing that my device is protected against accidental damage, drops, spills, and other unforeseen mishaps is incredibly reassuring. It's a game-changer, especially for valuable and frequently used gadgets. The ease of the replacement process is commendable. Best Buy's Geek Squad handles everything seamlessly. In the unfortunate event of accidental damage, a quick visit to the store or a call to Geek Squad initiates a hassle-free replacement procedure. This streamlined process ensures minimal downtime, keeping me connected and productive. The Geek Squad team is professional and knowledgeable. They genuinely care about resolving issues and ensuring customer satisfaction. Whenever I've had questions or concerns, the support provided has been prompt, helpful, and courteous. The 2-year duration of the plan adds substantial value. It goes beyond the standard warranty, offering an extended period of protection. This is particularly beneficial for devices that may experience wear and tear over time. The affordability of the plan is another highlight. Considering the potential costs of repairing or replacing a damaged device, the Geek Squad Replacement plan provides excellent value for the investment. It's a small price to pay for the security and peace of mind it offers. In conclusion, the 2-Year Accidental Geek Squad Replacement plan is a must-have for anyone looking to safeguard their valuable electronics. With its comprehensive coverage, easy replacement process, expert support, extended duration, and affordability, it's a 5-star solution for total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to my last review, who wouldnt want to protect the purchases they make especially no questions asked?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best gaming keyboard I’ve owned. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes me not worry about stuff messing up and breaking

    I would recommend this to a friend