Customer Ratings & Reviews

I highly recommended this for any and all electronics purchases. I returned equipment that failed and received a full refund. This is way better than dealing with similar warranty programs.

Geek squad has and will always be my tech Go-To and can be very helpful in most issues!

Worth the price to ensure you’re covered in case there is an issue. Would always buy it.

I use a waterproof cordless keyboard and mouse, but this is a very good backup for my needs.

Great protection, I'm very happy with Best Buy! I can go get help anytime.

Best buy geek squad - is the best - i am set up for automatic renewal - wouldnt have a computer without them

Good warranty for the price paid, don’t mind paying extra as long as the warranty is there.

I’ve always had a great experience with the geek squad replacement plans. Bring in broken or unwanted item, get something else brand new. No hassle or questions.

Amazing service all around. Makes buying here better than anywhere else.

No problems with geek squad great customer service and good knowledge of products

Great Support, I always buy Geek Squad Services since they have a good service no much question and they will repair or replace product fast.

Love geek squad they helped me through some crazy stuff. Very efficient courteous service and friendly staff. Would recommend them highly. The service itself pays. Computer

When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

I always buy this awesome extended protection warranty on all electronics

Only worth it if you can’t get the same level of protection from the manufacturer.

I have sore finger joints and this keyboard is surpisingly easy to clikc and is really quiet, too.

Great keyboard. I have been looking for quite a long time for a keyboard with a light-up caps lock, for a reasonable price, this one is it !

I always get 2 yr accidental geek squad replacement for my kids gaming headphone.

This is great if anything goes wrong with the product

Absolutely amazing this was such a great purchase at such an amazing cost thankyou so much