Customer Ratings & Reviews

Normally I’d skip over protection plans when offered but whenever I purchase electronics from Best Buy I make sure to spend the little extra for the protection plan. Typically these plans are covered by a third party but Best Buy takes care of it right there. I was able to replace my headphones from basically wear and tear that I utilized a lot over the past year. Typically they’ll just swap it out if they have it in stock but this time I decided to upgrade from what I had. Used the credit from my old pair I returned through the replacement plan and paid the difference for my new pair. It was nice too bc even though they didn’t have the pair I wanted at the store they were able to order them and have it shipped to my house.

No I didn’t want my tv mounted on my wall because I didn’t want any holes in my wall

It's worth it. I have yet to go through an annoying experience with Geek Squad. My item is not doing well or defective? I head to the store, return it for a replacement, and I go home satisfied. However, the items I buy from Best Buy are usually gaming-oriented and small electronics, so I can't say anything about the larger items.

Really great add-on purchase for protection everyone should have this

Look I know we all love to protect our investments our purchases and this here no matter what the purchase is I always get this no question about it and the service is always good when it comes to any issues you will be taken care of it’s a great peace of mind.

I just needed something to get the job done and this did that perfectly. Ive had no issues with this product.

I mean you pay for what you get. Added protection for a high price item can be worth it

The membership easily pays for itself. Protection perks make it worthwhile if you shop at Best Buy regularly.

Quick Service. It's a Great option in case you have a problem with your device.

I’m really glad I added the 2-year accidental protection — totally worth it. The Geek Squad team was helpful, explained everything clearly, and made the whole process easy. It feels great knowing my device is covered just in case. Excellent customer service and fast setup!

i always get the accidental protection. it is a must for children. will not buy anything without it.

[Employee of bestbuy] its very simple to set up, easy to customize and had a good battery life

keyboard worked as it should keys are soft i love that its wireless

Works great with my new laptop and I love the way it looks and feels

It covered accidental damage done unintentionally to my item

I used this item with each of laptop to the televion i own

Geek squad was very helpful with solving issues relating to my son’s laptop that we purchased at Best Buy. Would recommend their services.

Love this gaming keyboard!! An awesome gaming keyboard is your gateway to an immersive gaming experience like no other. It's more than just a tool; it's a weapon in the digital battlefield. With customizable RGB lighting, tactile mechanical switches, and dedicated macro keys, it's a symphony of precision and style. Every keystroke becomes a seamless extension of your intent, delivering lightning-fast responses and unparalleled control. Whether you're executing complex combos or embarking on epic quests, this keyboard is your trusted ally. It's not just a peripheral; it's the heart of your gaming rig, unlocking a world of possibilities and ensuring victory is always at your fingertips.

Feel confident with this service as I have four kids in the school this will save my money

We decided to get the extended warranty on the external hard-drive, because it will be used mostly for music storage. So I would pay the cost whether used or not to get about 10yrs total out of the drive. Seagate actually has great reliability out of their external hard-drive units. So it's a personal choice ... I would still recommend for electronics today.