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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6510 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 6,510 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my item quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just walked in with my broken product walked out with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it ease of use friendly acceptance knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Quak Replacement Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, standby their product, professional customer service. Affordable and enhence production protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Knowing I have this protection puts my Mind at ease. Have had to use this a couple of times and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacment warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i didn't have to use it, its great to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a service plan for any electronics. Was able to replace a broken Xbox one under a warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best battery life on a keyboard, along with good keyboard switch feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with the laptop I bought. Geek Squad was helpful and resolved the issue right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my headphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My headphone was not working very well. Geek Squad replaced my headphone! The service is very good and quick! I recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad but have yet to NEED to use it. It just gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my broken items is very simple and easy to do I buy the protection on many of my items for this reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection because Best Buy makes it easy to exchange or return if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always add a n extra warranty when is something related to gaming product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has served its purpose for the money I paid for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service , but having it is a great security .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best keyboards I haver used, its pricy but its my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection plan for my external hard drive for my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan on the market. Best Buy provides excellent customer service and they are very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used online chat and the agent was efficient and set up all of the scheduling right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service can’t say enough about the staff. Always helpful and willing to answer silly questions

    I would recommend this to a friend