Customer Ratings & Reviews

Always use protection I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.

Make sure to or for the extended warranty. Better to have it and not need it than need it and not have it!!!

Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

Really great services highly recommendable thank you so much geek squad and best buy

Capital Mall Geek Squad staff were courteous and helpful when my son's keyboard was exchanged. The 2nd salesman was super knowledgeable with choosing a replacement. Effortless exchange.

I love the best buy warranty, gives me a piece of mind that for almost any reason my product stops working I have a solution.

worth the 10$ if my mouse ever breaks i can return it for a new one.

My sister loved the keyboard so much and she’s happy with the lights

Excellent customer service, and quick responding to product issues.

Added on the 2 year replacement when i purchased a WD external hard drive at best buy, and unfortunately had to use it just a few months before the 2 year period. It was very easy to use, best buy didn't give me any hassle, and was able to purchase a better drive that cost less than the original.

Has always been a super reliable replacement policy

So far so good. Have not used it yet just trying to learn everything i can

Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

I absolutely love my keyboard. It is so pretty and love the lights

GeekSquad is honestly the only reason why I make all of my purchases at best buy. Easy, Fast, and always on time. Never have trouble

What's there not to like about geek squad service. I get geek squad almost on every single product I purchase. Actually I go to Best buy over Amazon just sometimes to take advantage of the geek squad. There's something very satisfying knowing that your products that are usually expensive electronics are covered under a warranty. Not just any warranty The geek squad warranty is one of the best out.

By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

This option is great, especially if you are prone to accidentally breaking things, like I am- It is a good coverage for relying on the unexpected that may occur- I would recommend this purchase for your keyboard/mouse product- Have worked with Geek Squad before, no complaints

Geek squad warranties are always great. Whenevee my stuff broke it got fixed/replaced with no issues.

These guys are so knowledgeable. I trust their opinion