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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6638 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,638 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if the value is over 100$ protection is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan out there. NOT a scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having geek squad protection. Its the best thing in the world! Worth ever penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a user of mechanical keyboards and this keyboard seems very good for those who need a good quality product without spending too much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection plans for my electronics because you never know when you might have something in need of repair. I've had to use a Geek Squad plan once, though not a replacement, and they were quick and very helpful at both diagnosing and helping to fix the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely have to have this for all your electronics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    helped me in customer service w/ ease & expertise

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] they gave me store credit that never expires so I could buy the replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capital Mall Geek Squad staff were courteous and helpful when my son's keyboard was exchanged. The 2nd salesman was super knowledgeable with choosing a replacement. Effortless exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me change my damaged product very quickly and it was a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value, even better service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the leading protection you can find for brick-and-mortar or online retailers alike. The best for your money and absolutely no hassle. I can’t say enough about it. Never make an electronics purchase without it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    mixer is great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] worth it if you have 2 devices you want to listen to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance is always reliable and trustworthy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I've gotten! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Of The Best Insurence Options Available!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly they helped so much and they are so nice which made the encounter very good. Overall I got the issue that I had solved and felt good after the encounter. Also an additional note is that they didn’t make me feel like an idiot during my interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most companies dont let you return or reverse an insurance for a product, but I was surprised with BestBuy Geeksquad! Yall are legends frfr

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s simple

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan what more is there to say about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never liked using the mouse on a laptop. Love this set. I do wish the keyboard was not as long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard/Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard and mouse. Nothing exceptional but good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard/Mouose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent keyboard and mouse. Nothing exceptional but good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and easy to use warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice easy and simple service, have used the warranty system for geek squad in the past and they have never rejected any item I’ve brought unlike other stores

    I would recommend this to a friend