Customer Ratings & Reviews

the agents are always accommodating to my tech needs

Best protection for all your electronics, I love it

Works perfectly. Used for work so it can take some abuse. No need for geek squad yet but the insurance is a comfortable feeling.

Great value, and peace of mind. 2 years of protection, no questions asked.

Nice mechanical keyboard.This actually belongs to my son who loves it.

The Best Buy guy recommended the protection plan..

minimum 50 character limit for review is to much..

I'm torn with the service, I'm sure the staff do great work and I'm actually friends or acquaintances of one of them and I know for a fact he's a straight shooter. My only issue, is I buy the service and nothing ever happens. If I don't buy the service, something generally happens.

I recommend getting the protection plans with geek squad! Just uncase something goes wrong within the 2 year span. Highly recommended for gamers!

Geek Squad service is a must if you get anything. The 2-year accidental service is necessary if you break your item on accident. The customer service as well is on point and very fast. I would recommend it and the price usually depends on the product, but it is usually worth it.

Service could be faster was waiting in line for about 6-8 minutes till I could have anyone help me and I was in the front of the line.

Great service and products. No issue replacement..

Great product no issues with it at all. Works great.

I love the Geek Squad! Almost every single electronic I bought at Best Buy have this warranty! Because they are the best and if they can’t fix it usually what ever you spent on that product you can use for store credit or they’ll just give you a new one! Save me sooo much money! Love them!

Perfect gift for my little brother who is building a PC.

I purchase this for all my items and Best Buy works with me anytime I have issues love it!

Extremely happy that I purchased the replacement insurance on a backup storage device I purchased. I loaded thousands of pictures onto the device over a couple of weekends. When I went to view the pictures, it was not readable at all. I brought it back to Best Buy, they checked it out, and it was indeed corrupted. Since I had purchased the replacement insurance, they credited me with the full value of the item and I was able to purchase another storage unit of a different maker for a small additional fee.

Bought the geek squad warranty for my keyboard as it wasn’t too expensive, unfortunately my keyboard started to act up but the warranty let me exchange it for a new one a year later. Definitely recommend GSP on your heavy use devices

Hopefully I won’t have to use but if I do im ready!

I’ve used Geek Squad for the longest time when it comes to having a warranty for items that don’t already come with any, or that i just want to protect. The staff are the friendliest people, and they are super helpful with answering any questions, even if they’re not about any product you’vepurchased. Would recommend buying this insurance whenever possible for any item that offers it.