Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5669 reviews
(5,669 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Never had a need for it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better off saving your money and self insuring, one of those products that you'll likely never use. Only pays off on the rare occasions that your device is damaged
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mic does not work after a few hours of use. flimsy quality. lightweight which is a plus.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolutely Terrible!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality and even worse customer service. Purchased a device from company and it broke in less than a year. They said to send back for warranty replacement and data recovery. I did and waited two months to receive the wrong device back. When I contacted company they said that was what I sent them and too bad. Device is not compatible and definitely not even close to what I sent them to be replaced. Years of family memories are now lost. With so many options, I’d avoid this brand at all costs.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t need that insurance for such an inexpensive item.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
You get what you pay for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for... Do not expect loud speakers but good enough if you're looking for starter speakers.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
best buy and geek squad mess up again and again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung SSD online and picked it up at the store. A different item was in the box, so the employee said that it must have been put in the wrong box. 10 minutes later they came out of the back room with a Samsung SSD and said it was mine. It was not mine. It was another person's broken SSD. The store said since I bought it online that I have to call support. Support said that I have to go to the store. The store manager offered to order me a new one if I paid an extra $25. This has been an awful experience with nobody willing or able to take responsibility. I should have known better than to trust this company
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Utter junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe how many good reviews these craptacular speakers get. I didn't expect much for this price, but my last speakers were half this price and far better. Anything but the lowest of volumes (mind you I am talking very low volumes...I'm older and not one to "blast" music or anything else) and the speakers start vibrating/rattling with an audible sound. I wouldn't take another pair for free. Don't waste your money.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Key Chatter - Do Not Buy, Read the Issues Online
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Keyboard developed terrible Key Chatter after only 6 months. Looking online, I found this to be a significant problem with Corsair Keyboards, especially so with this (the K60) and their k70 model. The only fix is to re-solder the a new switch as this is a mechanical issue, and you can't easily replace the switches. Save yourself the trouble and buy a slightly better brand of keyboard. For $90 I expected a much better product. My $20 wireless keyboard has lasted longer than this one , I am very disappointed.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware ! They do NOT CHECK ID !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hackers hack into my account charge many items online to be picked up in different state , none of them mine.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
All Blue Tooth = Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The USB-C cord that comes with this is just to charge the keyboard, it won't read the device. Sick of having to link this bluetooth keyboard all the time, and having it fail to link. And the Fn keys don't work like they should. Had to switch back to my old Logitech keyboard to get any work done. Blue tooth is unreliable. I don't want to type in a password for my keyboard every time my computer shuts off. Why is that so hard to comprehend?
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
What happened Logi?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have now given this headset a 2 time chance. Both of which purchased from bestbuy which is why I believe only they get the review. Both times this headset has failed in the left ear. Speaker will go dead and doesn't come back alive. It worked the day before and then nothing. Almost makes you think its a designed fail..
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV screen was deemed defective by a repairman sent by Best Buy. I processed the warranty and specifically asked for a check sent for the total and not store credit. Guess what? They sent store credit to my email and not the check that I requested and they insisted they would send. Was transferred to 3 agents to fix it and none knew which department needed to fix the issue, horrible service.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If 0/5 stars was available that would be my choice. Apparently after purchasing they wouldn’t charge and stay at blinking red before dying and then I researched that and learned it was very common. This happened from the first time trying to charge it it wouldn’t charge. Please return or look at different models if this happens to you. I tried a trick off YouTube to fix it but now am past my two week return period and dealing with this issues that has been ever present.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this with us. I'm sorry to hear you've been having issues this whole time. That's definitely not the experience we aim to give you. I'd recommend connecting with your local Best Buy store to let them know and see if anything can be done. You can find information about your local store at www.bestbuy.com/storelocator.
Rated 2 out of 5 stars
Laggy crosshair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse just sometimes my crosshair gets really lag i plug it in or turn it off and on and it doesnt go away it gets really annoying
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Failed after 2 days.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept throwing off errors after only 2 days of use. Put it in my editing rig and after 2 days, it started not booting properly into Windows. Pulled out the unit, put my older Crucial NVMe in and computer worked perfectly fine. Since I had a spare slot in my test bench, I put this unit in and wanted to run some stress tests on it, and of course it started to fail just doing a basic read/write test. Returning it, staying away from SanDisk NVMe drives now.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
gamer telling you to look elsewhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great keyboard stylistically but functions poorly. The software needs to be updated constantly otherwise the keyboard will do weird things like randomly loose power to the keys. Nothing but headaches with power issues. I have to disco/reco the usb for the keyboard to work. I wouldn't purchase again.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Ordered samsung ssd 2TB SATA 3 n got 1TB SATA 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so I ordered this item, which is 2 TB with SATA 3 ssd written on the box. I drove 10 miles back n forth with excitement, just to pick up the item from the store in Hawthorne. It ended up being a 1TB with SATA 1... not even 2 but 1. The box looked new but the product inside had signs of use, which was not what I expected. Now I have to drive another 10 miles back to the store for the exchange. great job BestBuy.. perfect.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Other reviews have to be fake.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't review things unless it's obvious the other reviews are fake. This headset has absolutely terrible speakers and an abysmal mic. Like my old kracken 7.1 from 2017 sounded better and had a better mic... If you want a actual good razer headset and don't mind wires the Kracken Ultimate or any of the other krackens destroy this headset in terms of sound quality, build quality, and mic clarity.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Whats up with your shipping Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this to have shipped to my house. They just shipped it in a best buy bag. I thought it was going to be packed considering it is a pretty expensive piece of hardware. The Wacom box was all dirty like it had been kicked around or something. And a month later the screen had and issue and I had to go through Wacom to get a replacement. Not going to have things shipped by best buy again. Can not be trusted to keep items safe.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for taking time to share this story with us. I'm very sorry to hear about what happened with the shipping! We appreciate the feedback and information for this order. We'll be looking into it to find out what happened. We hope you'll give us another opportunity to better serve you in the future. Please let us know if you have any other questions or concerns.
Rated 2 out of 5 stars
Purchased new, got open box merch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item I received was a craftily put back together open box. We'll see how it works and perhaps then will update the review.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
