Customer Ratings & Reviews

I brought the Corsair headset for them to fix it and they decided that it needed to be replaced, they don’t have anymore of that product so we went looking for another gaming headset and found one. The staff were very helpful and very nice. They made my experience so much easier.

This is the best gaming 60% gaming keyboard and when I brought it from Best Buy the service was soo good and I got it on sale. This keyboard is good it hasn’t broken or start glitching.

Great value, and peace of mind. 2 years of protection, no questions asked.

Appreciate that I am able to add Geek Squad service onto my purchases for a modest price - more than worth it for the peace of mind it brings knowing I can get assistance with issues, repairs, or replacement if necessary.

They don't mess around. You buy that 2 year protection plan, you bring it to the store and they instantly give you credit. AND you dont have to rebuy the plan, its still in effect. AND you can tie it to your phone number or an email and then you dont need a receipt. I do it on everything I buy there now. I also buy more there so I have a local store and dont have to deal with RMAs

Nice mechanical keyboard.This actually belongs to my son who loves it.

Great insurance, would recommend easy use. For anyone

I made a return and brought the wrong usb dongle back to bestbuy so my mouse was left useless. Same day delivery saved my butt and my weekend lol.

Always buy it when getting products at bestbuy. Never had a complaint, and always easy to take in and replace the product if something is wrong

best keyboard that i got for myself in years i need this

I honestly think that the replacement warranties are the best at Best Buy, it really is what keeps me shopping here!

the agents are always accommodating to my tech needs

I've had many headsets before but none were as much fun as these right here. Everything just fits into place and it costs just right. The wireless range is not the best but the sound quality and especially the mic quality is fantastic. I won't even mention the consort.

The geek squad service is one of a kind. I was having problem with my surface the geek squad helped me step by step to fix everything. I thought I lost all my files. To help me fix it and I'm forever grateful I'm so glad that I had this because it saved me a lot of money

Highly recommend the warranty especially if you actively use the products every day. Gave me a sense of financially security knowing that if something goes wrong, that I can easily replace it and get another warranty without breaking the bank.

This Protection Plan just makes sense for us to have. I love the new keyboard and mouse and I need to keep it working. Since the keyboard and mouse are wireless, they do not live on the top of a desk. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new keyboard and mouse combo.

Best protection for all your electronics, I love it

The replacement policy is top notch at Best buy and leaves me worry free for anything I cover with the policy. NEVER have I had issues with returning faulty electronics! Love Best Buy!

My son says this keyboard works well, and had a mechanical failure. Geek Squad 2 year accidental replacement (via Total Tech) was a godsend, and peace of mind (didn't have to spend another $200 for a replacement keyboard. Totally worth it :)

Protection plans for anything are a need, especially with things that you most definitely can step on or break fairly easily.