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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 6,530 reviews
  • Rated 2 out of 5 stars

    Bad wheel design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible. Nice weight, size and shape. The worst quality though is the unbalanced wheel. In free spin mode it will move on its own when moving the mouse around, scrolling the screen. This forces me to keep the wheel locked until I need a free spin which is an extra step. The wheel is made cheaply as possible. No weight because it's hollowed out plastic. Wish it was the metal one like my G700s has.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’ll be late, always

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t get what you want when it says you will! And good luck finding a human being on this earth to talk to you about it. Fool me once Best Buy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the product today! It was well worth the price and comes in very clutch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty neat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad is cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up my mouse and headset pretty quick and fast

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never had a need for it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better off saving your money and self insuring, one of those products that you'll likely never use. Only pays off on the rare occasions that your device is damaged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sells warranty but doesn't honor it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in Best Buy. My Garmin watch stop charging properly and I took it in under warranty and I was told I only get 50% of its worth back towards another watch because I used rewards points on the original purchase and those are non refundable. I spoke with 3 reps on the phone and was told a manager would have to assist me at the store and then said manager said their was nothing they could do. Apparently you're rewards don't count as money? I feel like I have been stolen from buy a store that sells faulty products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Side Numbers Not Working Properly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and after about 6 months the 3 key on the side I had to start pushing it multiple times to work. Now almost 8 months the 1,2, left arrow and sometime the 5 all have to be pushed multiple times and hard. When typing in numbers for work I am constantly having to stop a redo it. As of right now I have not had any issues with the mouse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent and headset is very comfortable. 3 stars is because I’m unable to complete the firmware update.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t need that insurance for such an inexpensive item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    squishy wheel.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value on sale, but dang that scroll wheel sounds and feels like it's styrofome. could been a 4+ maybe even a 5 star product if it wasn't for that!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mouse since 4/17/2024, its now 10/22/2024. The mouse was great at first. A month ago, with a snap of a finger it just died on me, the battery. Yeah i charge it as needed but it would die within 1 day of being charged where it would last me like a week. The setting for bluetooth does not allow you to turn off the lights completely, which I think is the root of the drainage. Their advertisement is false and it feels cheap. I am just angry that i spent $150.00 at the time. what a piece of crap.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great but missing parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great space upgrade for the ps5 only thing is they didn't send the screw or install ring with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Inadequate storage space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inadequate storage capacity. I should have gotten the 4 gb. I think I put on like three or four games since I installed this and now I can't even get updates for games because there's no storage space remaining

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but LOUD

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard feels great and high quality, but it is sooo LOUD! I just bought it and its already driving my roommate nuts. Typing on it gives me a headache

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Affordable storage but I wouldn't recommend it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon connecting it, the drive made a soft "thumping" noise and was running hot at 60 degrees C. Because I had tossed the packaging I couldn't return it to BestBuy and opened a ticket with WD and returned it. Two weeks later I received a replacement from WD, without any explanation. The drive still makes a thumping noise but at least the temperature is acceptable and the drive is fast. This is the last WD product I'll ever buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't brought anything go geek squad. I have othing else to say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Terrible!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible quality and even worse customer service. Purchased a device from company and it broke in less than a year. They said to send back for warranty replacement and data recovery. I did and waited two months to receive the wrong device back. When I contacted company they said that was what I sent them and too bad. Device is not compatible and definitely not even close to what I sent them to be replaced. Years of family memories are now lost. With so many options, I’d avoid this brand at all costs.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic does not work after a few hours of use. flimsy quality. lightweight which is a plus.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for... Do not expect loud speakers but good enough if you're looking for starter speakers.

    I would recommend this to a friend