Customer Ratings & Reviews

The keyboard has a hardware flaw where it will repeat letters. You will type something and often get more than one letter. Someethingg likke this wiill appear on the screen. You can only fix this by removing the management software. You can google this issue and watch lots of YouTube videos on how to fix, but in the end it is a problem with the electronics and switches.

SSD was defected out of the box, looked perfectly fine until i reset my pc to put windows and everything went wrong, never buying again

Don't ever sign up for Geek Squad My mother purchased a contract years ago. She is now in a nursing home with no electronics. They keep charging her credit card they won't allow me to cancel the contract even though I am the Power of Attorney Because of that, I am through with Best Buy It really deserves no stars or negative stars

They will only honor warranty claims for in store drop offs. DO NOT BUY THIS IF YOU ARENT CLOSE TO A STORE. Ive wasted $30 between a few devices and there isn't any way to ship my item in for inspection and the closest best buy is 3.5 hours away. There was no mention of in store only when I purchased.

Worst mouse in the history of mouses. The customizable buttons serve no purpose as they reset to default on their own multiple times per hour. Wouldn’t recommend this mouse to anyone.

Absoulte garbage it comes on rainbow color then turns red and wont change colors. The thing already stopped working several times and had to be unplugged and plugged back in. I will be taking the garbage back ASAP. I will be buying another Razer keyboard like the one this trash was supposed to replace.

Junk. Only lasted 1.5 months. Kept saying it couldn't read the USB. Tried other USB and no issues. Had to go buy another one today and it def wasn't this brand. They only give you like 30 days to return when purchasing online so I had to trash it.

In less than 1 hour of my initial use, I've lost all my saved data, about 300GB. This WD - Easystore 2TB became nonoperational and couldn't even be reformatted!

Worked well for 3 months or so. Western Digital did replace a HD (which didn’t fix it). Emailed them back to try to fix things - no response.

Did not work, had to return. 1. Has this squeaky noise when turned on 2. Software is not going to be installed unless "agree" to share info 3. Did not record any files. Just kept popping up "Error" message that files can't be written (I had mostly jpeg and pdf)

Way too sensitive. Very prone to errors. Im not playing around this keyboard is way too sensitive. If you barely touch the key it will register it gets very annoying no matter how good of a typer you are.

this item right here item never came through and it sad a million-dollar company can't do anything believe this is a scam

Very disappointed, I haven't even had it a year and the mouse has gone out. I am so frustrated because I have only been using a little while.

Bought on November 29th, 2022. Suddenly stopped working on February1, 2023. very disappointed. I don't do reviews, Just warning people. These are junk.

This keyboard is terrible, every time I try using it turns off and I have tried fixing it but nothing works

Best buy sent me a refurb when I ordered a new one. Box was visibly opened previously.

Made an appointment for battery replacement 3 days ago, and then they told me they have no parts, but not before they took off and broke my screen protector, disappointed

Dead in 10 months on a NAS media server. The 4TB Passport drive still working after a year. This one started slowing down and finally gave an IO error during an NTFS reformat. RIP

the extenders broke 3 weeks after use. I tried to fix them with superglue but nothing else. if you got a big head don't buy this. Save your 50 bucks for something sturdier.

Complete waste of money. Started malfunction in 2 weeks and stopped working in 2 months. Also the scroll wheel is stiff and slippery.