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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6543 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,543 reviews
  • Rated 5 out of 5 stars

    Safety first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never buy anything without that geek squad protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have they will cover any damage that happens to the controller whether it be physical or internal.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Waow!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shopping at best buy! THe customer service, geek squad, and employees are always very helpful when it comes to returns, questions, or shopping in general. I have never had any problems returning an item in-store or online, they have always been exchanged for another item or replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assess your lifestyle before declining... trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a bunch of PC peripherals all die on me at the same time and they replaced them all the same day, and even credited me the difference since prices had dropped. I basically got a USB microphone for 75% off because of these contracts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, geek squad makes it hassle free and fast when you need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced what was needed whenever I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these for our whole company, no problem and easy to pair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Logitech Keyboard. My only issue is for some reason over a period of time the keys wear away. I wish they would come out with some sort of protector that would go over the keys to protect them from wearing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good PC speakers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without spending an arm and a leg, these are best bang for buck. Good bass, can get pretty loud if you try. Dont need a lot of space but if your setup is very tight and compact, smaller speakers would probably be better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe is better than sorry in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geed Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad that Best Buy offers the Geek Squad Replacement program. So far we have not had to replace any of the electronic devices or appliances we have purchased but it is nice to know that we can if we need to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to swap your item out for a new one if it stops working is just too good and I have yet to see a superior plan from another retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay Safe My Peeps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that my expansion card is firmly protected for 2 years makes me feel safe especially since it doesn't experience any physical interaction and just stays plugged in the back of my console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel in good hands when I talk to a geek squad

    I would recommend this to a friend