Customer Ratings & Reviews

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

My son requested this keyboard. It works as it should, He’s content with it but is already ready for an upgrade

They helped pick out the best headphones I needed!

I always get a Geek Squad plan on anything I buy. Learned years ago that it's the easiest and most reliable way to protect any investment I make in new purchases.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

My steelseries apex 7 tkl broke after a few months, and I had this warranty. After going to best buy, I was able to exchange my broken keyboard for another one. I highly recommend buying the warranty if you are not confident with the lifespan of your product and want some peace of mind.

Knowing that my expansion card is firmly protected for 2 years makes me feel safe especially since it doesn't experience any physical interaction and just stays plugged in the back of my console.

Pretty great service that they provide I’ve dealt with them about a controller and it was a smooth process

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

I’ve had to use my geek squad protection a few times for everything from electronics to computer peripherals to kitchen appliances. I’ve never had a single issue redeeming any of my benefits. It really does bring a sense of security.

Nice to have just in case. Hopefully won’t need but…

This keyboard is a great size. Love the light effect and charging glasses for a long time.

I worked for geek squad previous jobs so that might be reason why I like this product, but it is worth it, because it is one way to combat in life, when life decides to throw you a wrench to your plans.

I drop this on anything over 100 bucks when it is offered. They replace or SWIFTLY repair your stuff. You have access to tracking and repair status through the whole process. They do not have people behind counters waiting to argue with you, they take care of you. If you are a senior or not tech savvy this is a MUST.

Everytime I have used the Geek Squad they have never disappointed. Very knowledgeable.

This was purchased for one of my granddaughters to use with her Ipad while at college starting in August of this year. I purchased a apple magic keyboard but she didnt like it so i got her this and she likes it better than the apple product.

Geek squad is always very helpful and knowledgeable and back their products and services.