Customer Ratings & Reviews

I will say the register rep was not the most friendly, but got it taken care of. Thank you for your help.

Personally I think geek squads protection is amazing. I've had multiple devices with it, especially my headsets for gaming. I've had them randomly break or things happen and the service has been nothing but perfect for me.

Good for typing and gaming. Happy with this product

I always opt to purchase the geek squad accidental replacement. You never know when something might go wrong and end up damaging your item, so knowing I have two years guaranteed replacement, it's a comforting worriless thought.

Geek squad returned my item, and went to the back to find me the replacement headset I wanted.

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

Good for piece of mind. Better/cheaper than getting total tech for me and seems to be just as good!

Gave me peace of mind, did not end up needing it in the two years for this sturdy keyboard luckily.

I always get the accidental protection warranty when it comes to items like these especially with younger ones you just never know and they have saved me a lot of money over time..unlike the other store warranty you can exchange in store others want you to ship out your items which is a big headache.

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

They helped us replace the item in store. The associate was attentive

Warranty is always nice to have. Especially on electronics.

Still using 5 years later, geek squad always had my back when I experienced water damage at work.

So helpful and so kind to offer this service to customers!

I don't foresee the probability of something to go wrong and needing the Geek Squad to work on this. I bought 2 - one for me and one for my daughter. With the 2 year warranty on both of them, and the Geek Squad's proximity, I think that it is well protected for any of those "Oh no, nothing can possibly happen ."... moments! There's no Murphy's Law worry....???

Always a good choice to add this better safe than sorry

Really worth the extra few bucks to have a seemless transaction with return a broken or defective product

I saved $80 thanks to geek squad and I don't have a lot of money left.

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

awesome!!!iopjjbopgrjobjgobjgohghkbgkhgkbgkbgkbgkb