Customer Ratings & Reviews

Reasonably priced and since I bought it for a computer which is a gift, this makes it an more valuable gift. Especially since I bought it for a crazy psycho who has a temper and will likely break the touchpad like she did last time. Physical damage warranties work well for us. Send help along with a dustpan and broom. LOL

great to have this warrenty always good for emergecy

Worked very well when I needed it, can’t recommend this enough when it comes to electronics.

We never needed this until it was almost expired but we did use it recently. They were very helpful in helping us out with my Son's gaming PC.

This is a great card and i will invest in more later

This is well worth the money. I've used it so many time not only for the computers but for kindles and portable DVD players. It saves you hundreds of dollars and Best Buy recommend that you bring your devices in annually even if there is nothing wrong with them to have them checked and cleaned up.

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

always great to have additional coverage just in case. I cannot tell you how many times I have used the geek squad. Every time my items were fixed or replace. rather it is my washer, computer, headphones, keypad

It’s fine I recommend it for a easy to use keyboard pretty sure they all are easy to use but hey just buy this one I did :)

Great service just brought faulty device and was able to swap with ease.

I purchased the accidental Geek Squad Protection to protect my devices as if I were protecting my financial investments. The Geek Squad Protection plan implements guidelines that serve as all around security blanket for my purchases. The plan covers a reasonable number of causes and cases that would need to be serviced.

I don't usually buy protection, but this plan is great. Full replacement even if it just breaks, and you can buy new protection to cover two more years. Saved me lots when my son is just hard on things

Great for the price point but would do better with metal parts on the headband. The plastic ended up breaking after about a month but i do have a somewhat big head only reason i don't rank it lower. But the mic quality and sound are A+ for gaming headphones at their price.

The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

High quality sound and easy to use. Great game sound quality and when I’m not gaming I connect Bluetooth and have my music playing!

Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

Never had an issue with using the warranties so I usually end up getting it

The agents gave me my warranty for my headset and swapped it for a new one quickly.

Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

Definitely necessary if you play COD constantly and go through keyboards a lot lol