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Customer reviews

Rating 4.8 out of 5 stars with 6618 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,618 reviews
  • Rated 5 out of 5 stars

    Piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to protect your product and receive a replacement without worrying about your own pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to navigate warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used their warranty program before, I can gladly say that it was super simple to replace my broken product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful service to have just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memory installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained how to install the memory and it worked as expected. The agent was polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard and mouse has been easy to use and install. I recommend you keep your wired mouse and keyboard around for when you pc locks up and you need a wired set to get into

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resolves every problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service quality. Very fast and reliable. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing would recommend getting this to any one of my friends great for covering your tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product, and worth the price. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it’s really good to have because they will fix no questions asked you don’t have to wait days to send it or whatever other company’s do, geek squad just fix it or send you a new one all you have to do is take to the store and bam your done.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Yup

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love it. It fits perfectly in my hand. Wow … what a mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have a warranty at a place you love and got to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I alwasy get the protection packages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt been on my mouse and keyboard and had to Exhange it. Things happen so its good to have protection on my electronics. Always a great idea to protect your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Best Buy provides these on everyday items that my son uses! He is 15, and you never know what is going to happen to them. I feel reassured knowing that should anything happen to these things I have up to two years to get another item without any additional cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are really good at fixing things. they do perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it, and I hope I never do, but it always pays to have the extra protection just in case. Best Buy always strives to sell products that last, but that doesn't mean the occasional bad apple doesn't slip through, so the extra protection is well worth it.

    I would recommend this to a friend