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Customer reviews

Rating 4.8 out of 5 stars with 6542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,542 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally always buy this Geek Squad insurance every time I make a big purchase. I've had to use it multiple times over the years and it has always been very easy to use to get a return or replacement. I just go to the store and they see if added on my purchase, and after a few minutes I leave with a replacement or refund. I think its worth the price for the ease of mind, and its definitely saved me money in the long run when things break. I highly recommend it!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Exellent Feature

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered accidental damage done unintentionally to my item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality wireless keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keyboard worked as it should keys are soft i love that its wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warranty, it is great 100% recommend buying it for everything. Because if something breaks you don’t have to worry they will fix it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works as intended

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard and mouse work exactly as they should. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this protection plan for any Electronic purchase. Never know when you might need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keynotes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new laptop and I love the way it looks and feels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes sure if the product brakes u can get it fixed!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the price

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you’re buying products you use daily or buying devices like Nintendo switches for kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t take the gamble, get the insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for products you want to keep alive. Don’t take the gamble and just insure the things you love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Service. It's a Great option in case you have a problem with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased the protection! It’s worth the extra cost It allowed me to replace my defunct robot vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service! My favorites place to go enjoy shops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it under the right circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you pay for what you get. Added protection for a high price item can be worth it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    My personal recommendation

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection it really helps when you need to get a replacement after you keyboard breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Computer Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did very well, with from the time of check in, even when leaving it from the 24-48 hour processing time. It actually only took them less than 24 hours to text me back to tell me it was time to pick my computer up and the new software was ready to download.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for a good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard to go with a laptop that I bought my husband for his business. He is a mechanic and needs to be able to look up parts and keep track of them. With him working with his hands every day, I wanted to keep the laptop itself as clean as possible and the best way to do that is to keep his hands off of the keyboard and touchpad. This keyboard works great for this purpose. It's easy to use and he doesn't have any issues with it. (I also bought a silicone cover for it for protection, so maybe it will prolong the life of the keyboard.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad insurance is worth having, just in case you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 TB WD_Black ssd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great got it in 2 days no issues thanks a bunch so needed more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get this for all my big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend