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Customer reviews

Rating 4.8 out of 5 stars with 6682 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 6,682 reviews
  • Rated 5 out of 5 stars

    Backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool to have a backup plan in case any unexpected mishaps happen...and two years is good

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chadir. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Geek Squad ran my pockets for fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my corsair virtuoso XT broke I went in hoping to exchange in store but unfortunately it wasn’t in stock. I grabbed a different headset as a part of the exchange but it wasn’t up to my standards of use. When I went to return it the bestbuy store ended up charging me full pricing of my original headset as opposed to the sales price I had originally bought it for. I ended up losing so much money because bestbuy couldn’t honor their own system. Then when I realized bestbuy did not prioritize any customer satisfaction or service I was backed into a corner since all my money was tied up in these transactions. If I left with nothing I’m out of money. If I order it again I still lose money. Bestbuy was horrible in this entire transaction I had multiple employees “express” sympathy as it’s “corporate” for every scapegoat they needed. When I asked for additional support they advised me to seek out a corporate email on my own and write something. No complaint filing in store no reference to any higher management and no support. The service desk was uninterested, unsupportive, and all rotating staff to not be responsible for my transactions. Everyone acknowledged the receipt discrepancies but no one wanted to help or see if there’s anything to be done. Just “that’s the way it is” and passed off to the next in their chain of command unprompted. Horrible experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is awesome, one of our keyboard went bad and this saved us from hassles, smooth process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the best warranty. Technician are professional and though it is on a higher side, it is worth the money. Bumper to bumper.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Like all logitech products it gets the job done andgets it done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance is definitely worth the price for the years provided. It’s a good idea to make sure you grab the insurance in order to protect your prized item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your electronics with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cash so you have peace of mind knowing it can be replaced if damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek protection or else. HAHA jk I bought a $280 keyboard without protection. I dropped that on the ground and it broke. Now I have Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have on electronic devices, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance to have on electronic devices, would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been able to get a few things replaced through this program and they're true to their word. No hassle, quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it or be sorry later.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting even if you dont think you need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad 2 year replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product protection plan ever with 24/7 custom services also from Best Buy online tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink and exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous, clicky, and looks as good as it works. Alienware Aurora, 37" monitor and bought the matching mouse. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for starter pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your dealing with small space since its wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality and design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Top quality and design. Good value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were at my mah's house last week and set her up with the most rockin TV You ever did see. Would love them to come and do this in my house but who knows wmiright?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is super! I love it and would recommend it. It is compatible with my MacBook Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. It does everything i need and for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad for a amazing price can't beat it at this price honestly. for two years I would say that is peace of mind forsake. Hopefully I won't need it but u never know.

    I would recommend this to a friend