Customer Ratings & Reviews

Very helpful in the fact that it is a tool used to replace products that may have been broken or damaged due to unfortunate circumstances.

Really worth it depending on what item you’re using. If you’re gonna use it a lot definitely get it

Definitely recommend the Geek Squad protection plans, if something happens you can go to a Best Buy instead of contacting the manufacturer

This keyboard and mouse are easy to use and just what we needed!

I love knowing that if anything happens I can call the GEEK SQUAD for help!!!!

I have not had to use this geek squad accidental replacement yet, but have used on another item and have had no issues when doing so.

We got this for the stuff that I got for my grandson to protect the mouse and keyboard

Love this product, very well made and crafted to perfection

This is a great set at a great price. Recommend this, fast response and easy to use. Keyboard is very easy to use and set up.

Wouldn't buy a product without it since things aren't being made like they were 'in the old days' when things lasted for years

Standard protection plan for an expensive hard drive. Nothing fancy.

Easy to use when issue arises. Highly recommend to protect against failure or issues.

Never use this but it is a good service to have just in case

Will never leave best buy without my 2-year accidental warranty.

I’m only here so I get my Best Buy points. But I know Best Buy and geek squad have a good replacement policy so yeah.

it is NOT reliable because it showed nothing in the finder window while it has 3gig. when I click to get info on my mac it showed that has the 3 gigs taken however the content are nowhere to be seen. so I have to unplug and replug and the problem persists. this happened while I have other external drives plug and never had such a weird experience. I contacted their support they are lousy and slow and unhelpful. so It is not recommended. I will return it because my data is matters and the backup supposes to be the safe house, not a flake house, and that clearly what is WD is.

Always purchase the warranty. It is cheaper in the long run. I purchased this warranty for my benefit.

This warranty is the main reason i shop at best buy.

Easy to understand the protection it offers my devices/products.

do me a favor... always get geeked out for your investment! easy returns and trade ins if you suck at keeping your items from breakage!